Manager, DFR Field Operations

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $80 000 - $120 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

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BRINC Drones

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2019

🎖️ Défense

🏥 Santé

📦 Logistique

Defense • Healthcare • Logistics

BRINC Drones est une entreprise qui conçoit, fabrique et exploite un écosystème connecté de drones, matériel, logiciels et services spécifiquement conçu pour les agences de sécurité publique. Leurs produits incluent des drones tactiques et de réponse (par exemple, Lemur 2, Responder Station), le logiciel de commande LiveOps, et des programmes de drones gérés qui s'intègrent avec les systèmes de répartition assistée par ordinateur (CAD), les systèmes d'appel d'urgence 911, la reconnaissance automatique de plaques d'immatriculation (ALPR) et les radios Motorola Solutions pour permettre des déploiements de drones en tant que premier intervenant en un clic. BRINC met l'accent sur la fabrication américaine, la conformité (NDAA, CJIS) et le soutien complet pour les agences de forces de l'ordre, de pompiers, et de recherche et sauvetage afin d'améliorer la connaissance de la situation, la sécurité des agents, et la livraison rapide de charges utiles vitales.

Description

• Manage a team of installers, schedule resources for projects, track progress, optimize workflows, and ensure installations are completed on schedule. • Set clear expectations, goals, and performance standards while fostering an inclusive and positive team culture. • Conduct performance reviews and evaluations; facilitating training and skill development. • Participate in the hiring, onboarding, and training of new team members. • Drive customer success through building and maintaining strong relationships with Public Safety customers, understanding and proactively addressing their needs, concerns, and ensuring timely service throughout implementation. • Partner with engineering and internal stakeholders to inform best installation procedures, documentation, and hardware ecosystem enhancements based on field experience. Advocate for customer needs based on feedback. • Collaborate with internal stakeholders to troubleshoot hardware and software issues. • Travel to customer sites in varying weather conditions to assemble, troubleshoot, and maintain BRINC hardware and software, ensuring compliance with building codes and safety standards.

🎯 Exigences

• 5+ years in project, operations, or resource management; 4+ years managing people in a fast-paced environment. • Experienced in booking and managing all aspects of travel, including flights, accommodations, ground transportations, and itineraries. • Working knowledge of electronics, low/high voltage wiring, hardware assembly and troubleshooting; familiarity with MacOS, Windows, or Linux; basic networking aptitude. • Ability to assemble and disassemble products following installation guidelines and manuals. • Comfortable and able to safely work at heights (ladders, rooftops, structures), lift and carry heavy objects, and operate in varying weather conditions. • Exceptional organizational skills. • Self directed, collaborative, and an effective communicator; comfortable working autonomously. • Proven ability to thrive in fast-paced environments, leading with initiative and staying ahead of challenges before they arise. • Ability to travel 50% of the time; reside within 1.5 hours from a major airport. • Must possess a valid US driver's license • FAA 107 sUAS Certification

🏖️ Avantages

• Comprehensive medical, dental and vision plans for our employees and their families • 401K plan • Maternity and paternity leave • Flexible Time Off (Exempt) / Paid time off (Non-Exempt) • Flexible work environment • Orca pass (for those in Puget Sound) • Free parking (Seattle office) • Free snacks, drinks and espresso (Seattle office)