eCommerce Account Strategist

🕒 il y a 2 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

👻 Score fantôme 37%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of By Association Only - Shopify Plus Agency

By Association Only - Shopify Plus Agency

11 - 50 employés

Fondée en 2010

💼 Conseil

📣 Marketing

🛍️ eCommerce

Consulting • Marketing • eCommerce

By Association Only est une agence spécialisée dans Shopify Plus qui se concentre sur la fourniture de solutions eCommerce axées sur le design pour les marques de luxe. Elle offre des services tels que le développement web, la migration de plateforme, le design UI/UX, la migration de données et la stratégie eCommerce visant à améliorer les performances et la croissance du site à travers des designs esthétiques et fonctionnels. L'agence a acquis une reconnaissance pour son travail avec des clients de haut niveau dans les secteurs de la mode et des produits de luxe, tels que P448 et Self-Portrait, et a remporté plusieurs titres Awwwards pour l'excellence de ses designs. Elle vise à créer des expériences marchandes homogènes et axées sur la croissance sur Shopify 2. 0, notamment pour ceux qui cherchent à distinguer leurs marques grâce à un design et une performance supérieurs.

Description

• The Account Strategist is the day-to-day client account owner that takes responsibility for making sure that agreed growth tasks are delivered on time and to the exacting specification required to fulfil their particular requirement / merchant brief. • Own a number of BAO’s retained Strategic Programme merchants and build strong, value based relationships with key stakeholders of those merchants. • Work alongside the roadmap creator (Strategic Director / Head of Merchant Strategy) to help formulate ideas. • Understand task requirements and be responsible for liaising with the internal BAO team to scope, progress, and deliver final outcomes. • Manage feedback loops with clients and understand where further solutions scoping may be needed in order to deliver the best outcome for the merchant. • Ensure agency resources are allocated appropriately, based on requirements detailed within the merchants growth roadmap.

🎯 Exigences

• Hands-on technical experience with an e-Commerce platform - Shopify, Magento, Big Commerce etc • A minimum of 2 years experience working on active eCommerce (in-house or in an agency) • Strong technology generalist with a positive, problem-solving attitude. • Experienced communicator who understands how to cultivate and nurture client relations • Highly organised, capable of multi-tasking and managing requests from different clients simultaneously • Example of previous roles - eCommerce Manager, eCommerce Executive, Project Manager, Digital Account Manager. • Bonus Points for: • Working directly with the Shopify / Shopify Plus platform and partners within the ecosystem • Understanding of analytics tools such as Google Analytics with the ability to translate data into meaningful insights • Experienced in managing development roadmaps, and an understanding of end-to-end strategies

🏖️ Avantages

• Highly competitive salary DOE • 20 days of annual leave + 8 bank holidays + 1 extra day per year served + 3/4 'BAO Thank You' Days (additional annual leave) each year around the Xmas period • Training budget for courses or online training relevant to your role • High-spec Apple machine • Interesting, high-profile clients • No micro-management culture • Remote working or office based or a combination of the two - depending on your location • Social events throughout the year • Clear career progression paths and a structured employee review process • Become part of our Carbon Positive workforce. • Offset your entire carbon footprint, including emissions from your home, personal travel, holidays, food, hobbies and more.

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