Project Manager

🕒 il y a 3 jours

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Candescent

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2024

💳 Fintech

🏦 Banque

☁️ SaaS

Fintech • Banking • SaaS

Candescent est une plateforme bancaire numérique et intelligente qui aide les banques et les coopératives de crédit à moderniser l'ouverture de comptes, les services bancaires numériques, les interactions et opérations en agence. Elle fournit des outils d'intégration et de vente natifs pour le cloud, la gestion de la fraude et de la sécurité, des données et analyses unifiées, du marketing/communication, la gestion des cartes et des finances, des outils pour développeurs, et un marché de solutions partenaires sélectionnées pour améliorer l'engagement, la conformité et le bien-être financier des clients particuliers et professionnels.

Description

• Take ownership and drives each assigned project to a successful completion • Assess and monitor project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client’s satisfaction • Schedule, install, validate and deliver products within scheduled timelines with a high degree of quality and exceptional customer satisfaction. • Maintain a strong client relationship while working with appropriate Candescent and third-party vendor representatives from project kickoff to go Live date. • Demonstrate effective leadership and project management skills • Drive the documentation and proactive communication of project goals, measures of success, plans, status, issues and risks in a timely manner to team members, stakeholders and senior management to assure strategic and project alignment and the timely resolution of issues, risks and roadblocks. • Facilitate strong, positive, trusting relationships at the financial institutions necessary to understand the customer’s needs and accurately represent the voice and perspective of the financial institutional customer within Candescent. • Skillfully generate creative solutions to challenging Project and/or client related issues in a timely manner under potentially stressful situations • Continually look for opportunities to improve current processes and approaches and drive the implementation of these changes. • Serves as coach and mentor to Project Managers within Implementation Services • Be able to support conversion projects during non-business hours or weekends.

🎯 Exigences

• Bachelor’s Degree or equivalent work experience in project management, particularly in the fintech space. • 3+ years of experience delivering large scale online enterprise software deployment and implementations to or through enterprise customers or partnerships • 3+ years of project management and/or other related management experience, including the management of technical projects • Travel estimated at 25% to client sites is required • Proven cross-function, end to end Project management skills for customer facing project work where little or no precedent may exist, requiring engagement with and accountability to business & functional group leaders. • Familiarity with basic software systems (front end, back end, interfaces, tables, cache, etc.) and interfacing with third parties (SSOs & APIs). • Excellent verbal/written communication and influencing skills as well as effective listening skills • Experience in the use of structured project management methods and tools, and ability to utilize project management best practices. • Ability to learn and be able to explain our application functionality, configurations, and, at a high level, our system architecture to customers. • Strong problem solving and troubleshooting skills. • Excellent organizational skills.

🏖️ Avantages

• Health insurance • Professional development opportunities • Flexible work hours