Trust Operations, Consent Manager

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🕒 il y a 7 jours

🏈 Alabama, North Carolina – Distant

🏈 Alabama – Remote 🌲 North Carolina – Remote

💵 $5 105 - $7 660 / heure

⏰ Temps Plein

🟠 Senior

🔴 Expert

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Advocate Aurora Health

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

⚕️ Assurance santé

💰 €10 200 000 Grant en 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health est une organisation de santé de premier plan opérant dans diverses régions, y compris le centre de Chicagoland, le centre du Wisconsin, le grand Milwaukee, et bien d'autres. Avec une variété de domaines de carrière tels que les cliniciens de pratique avancée, la santé comportementale, les soins infirmiers, et bien plus, Advocate Aurora Health s'engage à aider les gens à vivre bien. L'organisation offre de nombreux avantages et opportunités d'avancement professionnel, favorisant un environnement où les individus peuvent s'épanouir et innover dans le secteur de la santé. Advocate Aurora Health privilégie la sécurité de ses candidats et maintient un processus de recrutement robuste pour protéger les informations sensibles.

Description

• Own the enterprise consent and preference management capability, including strategy execution, operating model design, and ongoing optimization. • Set standards and accountability for how consent and preferences are captured, managed, enforced, and audited across all consumer touchpoints. • Act as the designated business owner for consent and trust platforms (e.g., OneTrust), defining roadmaps, requirements, and success measures. • Serve as the final operational decision authority for consent and trust ‑ related issues, risks, and escalations. • Lead the implementation, configuration, and evolution of consent and trust platforms, with deep ownership of OneTrust capabilities and integrations. • Partner with IT and Marketing Technology to embed consent enforcement into CRM, CDP, CMP, marketing automation, and activation workflows. • Drive adoption and correct usage of consent tools and processes across marketing, digital, and data teams. • Evaluate new technologies, features, and regulatory needs, translating them into platform and process enhancements. • Establish and own KPIs, controls, and monitoring for consent compliance, data usage risk, and operational effectiveness. • Proactively identify gaps, risks, and inefficiencies in trust operations and lead remediation efforts. • Ensure documentation, operating procedures, and audit readiness for consent and trust processes. • Embed continuous improvement practices to scale trust operations alongside business growth and personalization needs. • Partner as a peer with Privacy, Legal, Security, Risk, and Marketing leaders to operationalize regulatory and policy requirements. • Influence enterprise decision ‑ making by clearly articulating tradeoffs, risks, and recommendations related to data use and consent. • Represent trust and consent operations in enterprise forums, initiatives, and technology governance bodies. • Lead and develop trust and consent professionals (e.g., Consent Analyst), establishing clear ownership, expectations, and accountability.

🎯 Exigences

• Bachelor’s degree in business, marketing, communications, social sciences, or related field • 8+ years of experience in trust operations, consent management, privacy operations, marketing technology, or data governance • Demonstrated experience owning and leading enterprise ‑ scale consent and preference management capabilities. • Prior accountability for platform ownership, operating models, and outcomes (not advisory or support roles). • 3+ years of experience leading teams or major operational domains. • Deep, hands ‑ on expertise with OneTrust , including consent, preference, and privacy modules. • OneTrust certifications strongly preferred (e.g., OneTrust Professional, Consent & Preferences, or equivalent).

🏖️ Avantages

• Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program