Product Manager – Vendor Oversight

🕒 il y a 8 jours

🇺🇸 États-Unis – Télétravail

💵 $113 000 - $197 700 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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CareSource

1001 - 5000 employés

Fondée en 30+ years

🏥 Santé

🛡️ Assurance

⚕️ Assurance santé

Healthcare • Insurance • Healthcare Insurance

CareSource est une entreprise de services de santé axée sur la fourniture d'assurances santé abordables et de solutions de soins de santé. Elle propose une large gamme de plans incluant Medicaid, le Marketplace et Medicare Advantage, visant les adultes à faible revenu, les familles, les enfants, les femmes enceintes, les personnes âgées et les personnes handicapées. De plus, CareSource fournit à ses membres des ressources pour le soutien COVID-19, des avantages dentaires, visuels et auditifs, ainsi que des services de pharmacie. L'entreprise met l'accent sur l'accès facile à la gestion des soins de santé via des plateformes en ligne et une application mobile.

Description

• Own the strategy, vision, operating model, and roadmap for assigned products, capabilities, or enterprise transformation initiatives • Translate business, customer, regulatory, operational, and technology objectives into prioritized, phased delivery plans • Establish governance, milestones, readiness criteria, success measures, review cadence, decision-making, and reporting • Prioritize work based on business value, risk, readiness, resources, data availability, funding, release calendars, dependencies, and vendor commitments • Guide Product Owners, analysts, and delivery teams on backlog direction, priorities, desired outcomes, and definition of done • Coordinate readiness activities including requirements, contracting, access, environments, data availability, connectivity, and testing • Oversee testing, business validation, implementation readiness, cutover or go-live activities, and business sign-off • Maintain consolidated risks, issues, dependencies, decisions, and action items; escalate blockers and facilitate resolution • Provide exception-based reporting on at-risk, blocked, or pending workstreams, vendors, data domains, and decisions • Monitor outcomes, defects, service performance, and issue resolution during hypercare and stabilization • Transition implemented products, capabilities, data, or vendor oversight responsibilities to operational owners • Ensure compliance with regulatory, privacy, security, contractual, and organizational requirements • Advise business owners, technology partners, vendors, and executive leadership on product strategy, readiness, and performance • Manage stakeholder expectations regarding roadmap trade-offs, delivery risks, dependencies, scope, and timing • Perform other job-related duties as requested

🎯 Exigences

• Bachelor's degree in business, information systems, computer science, supply chain, healthcare administration, or related field required • Equivalent years of relevant work experience may be accepted in lieu of required education • Seven (7) years of product management, program management, program delivery, vendor management, data management, business analysis, or related experience required • Three (3) years of experience leading cross-functional enterprise implementations, integrations, transformations, or operating model initiatives required • Experience building multi-program or multi-domain roadmaps and governance or operating models • Experience in the healthcare payer or managed care industry preferred • Familiarity with Agile or governance-driven delivery environments • Exposure to vendor integration, data migration, platform implementation, core system conversion, legacy modernization, or cloud migration initiatives preferred • Strong understanding of Product Management principles and practices • Knowledge of Responsible AI, AI governance, risk management, and compliance principles • Ability to translate complex technical concepts into business-focused recommendations • Excellent strategic thinking and problem-solving abilities • Strong analytical and data-driven decision-making skills • Ability to prioritize competing initiatives and manage ambiguity • Ability to facilitate cross-functional collaboration • Excellent written, verbal, and presentation communication skills • Proficiency with Microsoft 365, analytics, and AI-enabled productivity tools • Ability to evaluate emerging technologies and identify business applications • General office environment; may be required to sit or stand for extended periods of time

🏖️ Avantages

• Bonus tied to company and individual performance may be available • Comprehensive total rewards package • Employee total well-being support

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