Technical Solutions Engineer

🕒 il y a 21 jours

🇬🇧 Royaume-Uni – Télétravail

💵 £42 000 - £84 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

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👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Carrier

Carrier

10 000+ employés

Fondée en 1915

🏗️ Construction

🏥 Santé

📦 Logistique

Construction • Healthcare • Logistics

Carrier est un leader mondial dans les solutions pour le bâtiment et la chaîne du froid, dédié à l'innovation pour créer des environnements sains, sûrs, durables et intelligents. L'entreprise est impliquée dans les systèmes de CVC et de réfrigération et se concentre sur la promotion de la santé et de la sécurité des espaces intérieurs ainsi que sur la préservation de l'approvisionnement mondial en nourriture et en médicaments grâce à ses technologies avancées. Carrier s'engage également à lutter contre le changement climatique en collaborant avec des partenaires pour favoriser la durabilité et l'efficacité énergétique des infrastructures. En explorant des solutions pour les bâtiments intelligents et la résilience énergétique, Carrier progresse vers un avenir neutre en carbone.

Description

• Manage the post-order process and provide technical support to Data Centre Sales and Project Management teams • Act as the primary post-sale point of contact for customers • Process orders accurately and coordinate with Carrier factories and third-party suppliers • Communicate proactively with customers throughout the delivery lifecycle • Support the UK&I Data Centre business unit’s commercial performance • Manage the order-to-delivery lifecycle and support cash collection • Provide accurate and timely sales/invoicing forecasts • Coordinate manufacturing, logistics, and commissioning activities • Support customer enquiries and tender bids • Engage clients, consultants, and designers to produce detailed and accurate selections • Manage review and approval of Technical Submittals with the Project Management team • Support seamless execution from order intake through final delivery • Interface operationally with Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe Customer Care leadership

🎯 Exigences

• Proven experience in a technical sales or project delivery role with strong technical knowledge, primarily involved in HVAC, building services or similar industry • Demonstrated experience supporting multi-disciplinary teams, including customer care, sales, project delivery, or operational support functions • Strong understanding of tender enquiries, product selections, technical submittals and post-order handover process • Strong stakeholder management skills and ability to influence cross-functionally in a matrix organisation • Excellent communication skills, including handling escalations, complex customer situations, and senior internal stakeholders • Strong organisational, prioritisation, and decision-making skills • UK driving licence • Some travel supporting the sales team will be required

🏖️ Avantages

• 15% bonus • Company car or cash allowance • 25 Days Holiday + bank holidays • Holiday purchase scheme • Company pension scheme • Career progression and talent development • Competitive total rewards package • Health, security, and well-being programs • Short-term cash incentives, subject to plan requirements

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