Product Manager, Insight Cash

🕒 il y a 6 jours

🗣️🇺🇸🇬🇧 Anglais requis

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CCT

51 - 200 employés

🏨 Hôtellerie

🍽️ Alimentation et boissons

📦 Logistique

Hospitality • Food & Beverage • Logistics

CCT est une entreprise de logiciels B2B qui propose Casino Insight, une plateforme cloud conçue exclusivement pour les casinos afin d'automatiser la gestion de trésorerie, les audits de revenus, les opérations de caisse, et les analyses à l'échelle de la propriété. Leurs solutions remplacent les processus manuels et basés sur le papier par des données unifiées, des flux de travail automatisés et des analyses quasi en temps réel dans les opérations de jeux, d'hôtellerie, de restauration et de vente au détail, aidant les casinos à réduire les risques, améliorer l'efficacité, et augmenter la rentabilité. CCT soutient le déploiement et le succès continu des clients, offrant un retour sur investissement mesurable et des économies opérationnelles pour les opérateurs de casinos.

Description

• Define and own the product strategy and roadmap for Insight Cash — balancing customer commitments, platform migration, and longer-term strategic investments. • Own the prioritization framework. Knowing what we’re saying no to is as important as what we’re saying yes to. Surface tradeoffs clearly so stakeholders understand how decisions get made. • Translate business goals and customer needs into a product vision the team can rally around. • Lead ongoing discovery through customer conversations, field visits, and feedback from Client Solutions and Support — roughly 15–25% of your time will be client-facing, on calls and in person. • Synthesize qualitative and quantitative data to drive product decisions and translate field insights into clear direction. • Become the internal authority on casino cage and cash operations workflows. • Partner with Engineering and QA to define, refine, and deliver features — writing clear requirements, maintaining a healthy backlog, and driving release planning across teams. • Collaborate with the analytics team on features that span Insight Cash and analytics products, which share an underlying data structure. • Guide product decisions through CCT’s platform modernization — supporting the transition from a legacy desktop application to a web-based platform. • Evaluate where AI capabilities can create real value in Insight Cash and champion AI tooling across the development lifecycle.

🎯 Exigences

• 4–7 years of product management experience, including meaningful time at a startup or early-growth-stage company with broad scope and high ownership. • A track record of owning a product end to end — from discovery through delivery and go-to-market. • Strong discovery and research skills: interviews, synthesis, and translating insight into prioritized decisions. • Close partnership with engineering teams, writing crisp requirements and navigating tradeoffs with clarity. • Excellent written and verbal communication, from requirements to customer-facing release notes. • A genuine orientation toward AI as both a product capability and a way of working. • Nice to Have: • Experience building or scaling a PM function in an early-stage environment. • Responsible AI practices — accuracy, auditability, and trust — in regulated settings. • B2B SaaS experience in operational or back-office workflows. • Experience supporting a desktop-to-web migration. • Background in, or genuine curiosity about, the gaming and casino industry.

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