Software Engineer, Applications

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CentralReach

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2010

💰 Private equity en 2018-03

CentralReach offre la principale plateforme de logiciels et de services pour les soins de l'autisme et des troubles du développement intellectuel (TDI) afin d'aider les enfants et les adultes diagnostiqués avec l'autisme et les troubles du développement intellectuel et apparentés - ainsi que ceux qui les accompagnent - à réaliser leur potentiel, obtenir de meilleurs résultats et vivre de manière plus autonome.

Description

• Serve as a lead for AI application development within the Product Organization, setting standards for code quality, architecture, and delivery • Lead by doing design and implement core application components, critical services, and integration layers • Establish quality thresholds and release criteria (accuracy, latency, reliability, cost, and user trust) • Design safeguards and “safe failure modes”: fallback behaviors, confidence thresholds, user controls, content filtering, and transparency patterns • Build product capabilities end-to-end (service + workflow integration + instrumentation), including expertise in LLM-enabled workflows, RAG, Next.js, summarization, classification, and automation patterns • Build and maintain shared libraries/components for application development (prompt/tooling patterns, service templates, evaluation utilities, safety layers) • Own technical readiness for production: reliability, observability, performance tuning, and incident response preparedness • Collaborate with platform Engineering and DevOps to ensure CI/CD and environment consistency, scaling strategies, cost controls for inference and secrets management and secure data handling • Partner tightly with product builders and workflow owners to translate validated prototypes into production implementations • Collaborate with core engineering teams to integrate AI capabilities into CentralReach’s main platforms • Stay current with application engineering practices and help translate emerging techniques into safe, valuable product capabilities

🎯 Exigences

• 5+ years of professional software engineering experience, with demonstrated technical leadership • Strong experience building and operating production distributed systems and backend services • Demonstrated hands-on experience delivering AI/ML-powered product features (LLMs and/or traditional ML), including evaluation and monitoring • Experience with retrieval systems and search relevance (RAG, embeddings, indexing, ranking, evaluation) • Strong system design skills: APIs, data flows, integration patterns, performance and reliability tradeoffs • Experience with observability and operational excellence (logging, metrics, tracing, alerting, incident response) • Ability to communicate technical concepts clearly to product, design, and executive stakeholders • Experience in a healthcare SaaS environment • Familiarity with multi-tenant architectures and enterprise access control models • Experience building internal platforms/tooling that improve developer experience and standardize best practices

🏖️ Avantages

• Competitive compensation • Comprehensive health benefits • Generous PTO • 401(k) matching • Paid parental leave • Hybrid work schedules • Career development support • Wellness programs • Opportunities to give back through CR Cares™