AI Solutions Consultant

🕒 il y a 8 jours

🇺🇸 États-Unis – Télétravail

💵 $92 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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ChurnZero

201 - 500 employés

Fondée en 2015

💼 Conseil

📣 Marketing

☁️ SaaS

💰 €25 000 000 Series B en 2021-03

Consulting • Marketing • SaaS

ChurnZero est une plateforme logicielle de gestion du succès client qui aide les entreprises à améliorer l'engagement et la fidélisation de la clientèle grâce à des insights pilotés par l'IA. Elle propose des outils pour l'intégration client, l'adoption de produit et les insights clients, permettant aux entreprises de réduire les taux d'attrition et de stimuler la croissance des revenus. Avec des fonctionnalités telles que l'évaluation de la santé client, la cartographie des parcours et les processus d'engagement automatisés, ChurnZero permet aux organisations de mieux comprendre leurs clients et de rationaliser leurs stratégies de succès.

Description

• Partner with Marketing and Customer Success Managers to surface high-potential accounts and turn interest into qualified opportunities • Lead consultative discovery to uncover and quantify customer pain, priorities, and desired outcomes • Match solutions across the AI, Professional Services, and Reseller portfolio • Run demos that connect capabilities directly to customer pain • Build and present tailored, ROI-backed proposals • Package fully qualified and well-documented opportunities for Customer Success Managers to close • Ensure seamless customer handoffs • Share customer and market insights with Marketing and Product to improve go-to-market execution

🎯 Exigences

• 3+ years in a consultative, customer-facing commercial role, such as customer success or solutions engineering • Experience with customer success platforms (strong preference for ChurnZero) and CRMs such as Salesforce or HubSpot • Trained in or fluent with the Sandler sales methodology or a comparable methodology • Strong discovery skills and a confident, engaging product demo style • Proven track record of delivering on growth objectives • Ability to speak credibly about AI and translate capability into business value • Comfort working across a multi-product portfolio • Track record of generating and qualifying pipeline across multiple channels and segments • Excellent communication with technical and executive audiences

🏖️ Avantages

• High-impact, high-visibility role • Consultative culture focused on solving customer problems • Cross-functional collaboration with Customer Success, Marketing, Enablement, and Product • Room to grow as the AI portfolio and function expand • Remote-first company

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