Senior Solutions Engineer

🕒 il y a 1 mois

🏄 California – Distant

🏄 California – Remote

💵 $153 000 - $191 000 / an

⏰ Temps Plein

🟠 Senior

💻 Ingénieur Solutions

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CircleCI

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2011

☁️ SaaS

Software • SaaS • Development Tools

CircleCI est une plateforme d'intégration et de livraison continues (CI/CD) qui permet aux équipes d'ingénierie d'automatiser efficacement le processus de construction, de test et de déploiement de logiciels. Avec des fonctionnalités robustes telles que les tests automatiques, la visibilité de bout en bout et la livraison progressive, CircleCI aide les organisations à rationaliser leurs flux de travail de développement logiciel et à déployer des applications en toute confiance. Elle s'adresse aux développeurs de toutes tailles, offrant flexibilité et intégration à travers divers environnements.

Description

• Lead the technical implementation and day-to-day management of CircleCI Demonstrations and proof-of-concepts. • Demonstrate the technical feasibility, integrated into our customer’s technology stack, ensuring early customer success and a long-term business relationship. • Serve as a technical advisor and subject matter expert for customers, offering guidance on product implementation, adoption, and best practices. • Conduct in-depth analysis of customer use cases, identify opportunities for product optimization, and provide feedback to internal teams for improvements. • Support strategic planning conversations with customer executives; connecting software delivery challenges with corporate objectives, articulating their full business impact. • Lead technical discussions with enterprise clients, addressing complex issues, customizations, and integrations to meet customer-specific requirements. • Develop and deliver technical training sessions, workshops, and documentation to empower customers to maximize the value of CircleCI products. • Stay up-to-date on industry trends, product updates, and emerging technologies to continuously enhance your technical knowledge and customer support capabilities.

🎯 Exigences

• 5-10 years experience as an engineer in the application development, devops, or CI/CD space. • Extensive experience with solutions selling in a technical customer-facing role, such as Sales Engineer, Solutions Engineer, Customer Success Engineer, or similar position, preferably in a SaaS or software development environment. • Strong proficiency in CI/CD concepts, DevOps practices, software configuration, and scripting languages like Python, Shell, etc.. • Knowledge of Docker or Linux containers in general. • Outstanding presentation skills. You feel comfortable leading presentations and demos of our platform to groups, both technical and non-technical, in-person and virtually. • Proven track record of engaging with enterprise clients, understanding their technical requirements, and delivering solutions that drive customer success. • Ability to work collaboratively with cross-functional teams, Sales, Product, and Engineering, to advocate for customer needs and provide valuable insights for product enhancement.

🏖️ Avantages

• Reasonable accommodation for individuals with disabilities • Equal Opportunity and Affirmative Action employer