Regional Sales Manager

🕒 il y a 24 jours

⛰️ Colorado – Distant

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💵 $70 000 - $75 000 / an

⏰ Temps Plein

🟢 Junior

🤑 Commercial

🚫👨‍🎓 Aucun diplôme requis

🦅 Parrain de Visa H1B

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👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

🗣️🇪🇸 Espagnol requis

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Logo of Circle K

Circle K

10 000+ employés

Fondée en 1951

🍽️ Alimentation et boissons

📦 Logistique

🛒 Commerce de détail

Food & Beverage • Logistics • Retail

Circle K est une chaîne mondiale de magasins de proximité et fait partie d'Alimentation Couche-Tard. Elle offre une large gamme de services de vente au détail, incluant une variété d'options alimentaires et de boissons, des produits essentiels du quotidien et des services de ravitaillement en carburant. Circle K s'engage à créer une expérience client positive en se concentrant sur un service rapide et convivial tout en contribuant à un avenir durable. Elle valorise la diversité et l'inclusion et vise à faciliter le quotidien de ses clients. Circle K est présente dans plusieurs pays, offrant des opportunités de développement de carrière et un environnement de travail dynamique pour ses employés.

Description

• Develop and maintain relationships with key accounts through consistent contact to retain business • Develop an in-depth understanding of customer needs throughout the customer lifecycle and identify account-risk gaps • Leverage internal and external resources to deliver integrated retention programs across customer touchpoints • Achieve annual attrition targets through key-account relationship management and influence attrition across the Circle K fleet program • Collaborate with internal partners to understand and use customer data for continuous customer-service improvement • Identify trends, root causes, and solutions regarding customer activity • Identify new business practices or modifications that reduce the risk of customers closing their accounts • Work cross-functionally on customer-experience improvement strategies based on early warning signs • Handle inbound and outbound calls professionally • Use multiple applications and systems to assist customers efficiently and promptly • Communicate effectively with customers, issuers, department personnel, and management

🎯 Exigences

• High School Diploma • 1-2 years of related sales or customer management experience • Communication skills – able to build rapport over the phone with external customers and in person with internal customers and peers • Excellent Product and Process knowledge • Sound sales skills; can identify customer needs and make appropriate recommendations to confirm the sale • Time management and work prioritization skills • Ability to utilize sales tools as appropriate (fuel save, fuel locator, online, etc) • Handles complex or unusual situations with ease • Identifies opportunities to sell/retain a customer • Identifies and takes action to improve process or situation • Ability to work cross functional with Fleet customers, internal and external sales representatives, credit, partners and Leadership • Must successfully pass a background investigation • Must be able to perform the essential duties and responsibilities as described above • Must be able to follow state, federal and company guidelines • Must be able to maintain a positive team attitude and professional demeanor at all times • College degree preferred • Previous customer facing phone work preferred • Coaching experience or ambition preferred • Experience with Salesforce CRM preferred • Must be computer literate in Word, Excel, Access and PowerPoint

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