Senior Product Manager, Customer Integrations

🕒 il y a 23 jours

🇺🇸 États-Unis – Télétravail

💵 $157 000 - $205 000 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Clover Health

Site WebLinkedInTous les Emplois

501 - 1000 employés

Clover Health (Nasdaq : CLOV) est une entreprise d'habilitation des médecins axée sur les personnes âgées qui ont historiquement manqué d'accès à des soins de santé abordables et de haute qualité. Nous visons à fournir des soins de grande qualité, de manière durable, en ayant un modèle économique basé sur l'amélioration des résultats médicaux tout en réduisant les coûts évitables. Nous le faisons tout en adoptant une approche holistique pour comprendre les besoins de santé et les facteurs de risque sociaux des personnes sous nos soins. Cette stratégie repose sur notre plateforme logicielle propriétaire, Clover Assistant, conçue pour agréger les données des patients à travers l'écosystème de santé afin de soutenir la prise de décision clinique en présentant aux médecins et autres prestataires des recommandations personnalisées en temps réel au point de soins.Rendre les soins plus accessibles est au cœur de notre activité, et nous croyons que les patients devraient avoir la liberté de choisir leurs médecins. Nous proposons des plans Medicare Advantage abordables avec des avantages étendus, fournissons aux médecins généralistes le Clover Assistant, et rendons également possible une prise en charge complète à domicile via le programme Clover Home Care.Avec notre siège social à Nashville, les effectifs de Clover sont répartis à travers les États-Unis et incluent également une équipe de technologues de classe mondiale basée à Hong Kong. Nous gérons les soins des membres Medicare Advantage en Alabama, Arizona, Géorgie, Mississippi, New Jersey, Pennsylvanie, Caroline du Sud, Tennessee, et Texas.Nous recrutons des ingénieurs en logiciel, des data scientists, des designers et des spécialistes produits qui peuvent nous aider à comprendre le bien-être de nos membres et à les éloigner de tout risque de santé futur.Si vous êtes une personne passionnée et intéressée par l'amélioration des soins de santé, Clover Health pourrait bien être l'endroit idéal pour vous.

Description

• You are accountable for ensuring that the data our customers provide is complete, reliable, and continuously useful for the clinical workflows, analytics, and provider-facing tools built on top of it. • You will work directly with customer data and technical teams as their primary counterpart at CPH, and you will build the integration infrastructure that lets us scale as our customer base grows. • You are accountable for whether the data actually works for products, for providers, and for customers, and for recognizing when it does not. • Claims, pharmacy, labs, enrollment, provider alignment, and clinical data should be fit for purpose in every market we operate in. You are accountable for that outcome across the full lifecycle, from initial onboarding through ongoing data health. • You work directly with customer data and technical teams, driving execution, resolving quality issues, and building the kind of trust that comes from deep technical engagement. You balance hands-on partnership with standard approaches that work across the customer base. • Every integration you run should make the next one faster. You will build playbooks, standard data expectations, reusable patterns, and monitoring frameworks that make onboarding predictable and scalable, leveraging AI to automate validation and reduce manual effort as the customer base grows. • You will manage multiple customer integrations in parallel, making prioritization decisions and maintaining momentum across a growing portfolio. • You work closely with data management, engineering, analytics, and clinical product teams to close the gap between data arriving and data being useful for the workflows that depend on it. • You will leverage AI to accelerate everything, from investigating data to triaging quality issues. You build AI first repeatable patterns that scale to a growing number of customers and data sources.

🎯 Exigences

• You have 6-8+ years of product management experience owning outcomes in healthcare data, integration platforms, or clinical data operations. • You have deep working knowledge of healthcare data: claims, pharmacy, labs, enrollment, provider networks, and medical records. You understand how these sources behave operationally and where they commonly fall short. • You have experience working directly with enterprise customers or partners on data delivery, quality, and technical coordination. • You have experience in health-tech involving payer, provider, or value-based care data operations. • You have managed multiple concurrent integration efforts and can keep a growing portfolio moving. • You build infrastructure that scales. You think in terms of patterns and systems. • You see AI as essential to data operations, not optional, and you have experience using it to investigate, validate, and scale work that would otherwise require manual effort. • You thrive in an empowered product organization and can drive a roadmap with limited direction.

🏖️ Avantages

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. • Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Remote-first culture, enabling collaboration with global teams • Paid parental leave for all new parents • And much more!