Program Lead – Enterprise Transformation

🕒 il y a 1 mois

🗽 New York – Distant

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💵 $150 000 - $200 000 / an

⏰ Temps Plein

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Code and Theory

Code and Theory

1001 - 5000 employés

Fondée en 2011

📣 Marketing

💼 Conseil

🏥 Santé

Marketing • Consulting • Healthcare

Code and Theory est une agence créative centrée sur la technologie, opérant à l'intersection de la créativité et de la technologie. L'entreprise collabore avec des sociétés de médias et de publication pour façonner l'actualité politique et délivre des transformations numériques pour des marques ambitieuses telles que Microsoft, Amazon, NFL, et bien d'autres. En tant que partenaire de confiance, l'agence est reconnue pour son expertise dans la création de solutions complètes qui répondent aux besoins des consommateurs et des entreprises dans le paysage numérique actuel en évolution. Composée d'une équipe avec 50 % d'ingénieurs et 50 % de créatifs, Code and Theory redéfinit l'expérience numérique dans divers secteurs, notamment l'automobile, le sport, l'hôtellerie, la finance et l'éducation. Ils sont reconnus pour leur approche innovante en matière de transformation des affaires, de systèmes de conception basés sur l'IA et d'initiatives stratégiques de marketing numérique.

Description

• Set the internal operating rhythm, lead weekly full-team syncs and recurring senior-leadership huddles • Own the program's voice with the client and internal leadership through executive readouts, written updates, and progress tracking • Serve as primary contact for the client's program leadership on program-level matters • Adapt the engagement model as the partner organization evolves • Intervene with the client when requests are unreasonable and protect the team • Partner with Legal, Finance, and leadership to negotiate and close contract renewals • Maintain fluency in contract mechanics, redlines, rate structures, and budget tracking • Track program KPIs and course-correct when forecasts drift off track • Partner with recruiting on hiring strategy, screening criteria, and final hiring decisions • Resolve client leadership performance concerns about team members • Own and update onboarding curriculum; monitor team capacity and workload • Maintain program artifacts, reusable playbooks, tools, documentation, and processes

🎯 Exigences

• Background in program/client delivery management, ideally within a staff-augmentation, matrix organization, consulting, or professional-services model • Comfort owning a portfolio of engagements without running any single one directly • Demonstrated executive stakeholder management with senior client-side executives (VP/Director+) and internal C-suite leadership • Strong, tone-adaptive communication • Informal leadership using trust and communication rather than positional authority • Experience creating and maintaining trackers, onboarding curricula, and playbooks • Ability to synthesize cross-functional information into clear, AI-augmented systems • Ability to negotiate and close SOWs, plan and account for headcount, manage KPI-based fee adjustments and delivery-model splits, and track budget burn • Ownership of program KPIs and proactive course-correction experience • High tolerance for ambiguity • Nice to have: experience scaling a distributed team • Nice to have: identifying expansion opportunities across an account portfolio • Nice to have: familiarity with generative AI tools in a creative or marketing context • Nice to have: background in agency operations, martech, or enterprise software adoption programs • Nice to have: experience partnering with a recruiting or talent team on a live hiring pipeline

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