
1 - 10 employés
💼 Conseil
🏗️ Construction
Consulting • Construction
Concentric est une société de conseil qui offre des services professionnels aux entreprises des secteurs de la construction et de l'ingénierie. Nous fournissons des services d'analyse de planning, de négociation de contrats et d'expertise pour déterminer la cause et la responsabilité des retards, des perturbations et des dommages. Nous assistons régulièrement nos clients dans les mises à jour de planning, les propositions de modifications, les problèmes de découverte, les dépôts juridiques et les négociations de règlement.
🕒 il y a 1 mois
🗣️🇺🇸🇬🇧 Anglais requis
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1 - 10 employés
💼 Conseil
🏗️ Construction
Consulting • Construction
Concentric est une société de conseil qui offre des services professionnels aux entreprises des secteurs de la construction et de l'ingénierie. Nous fournissons des services d'analyse de planning, de négociation de contrats et d'expertise pour déterminer la cause et la responsabilité des retards, des perturbations et des dommages. Nous assistons régulièrement nos clients dans les mises à jour de planning, les propositions de modifications, les problèmes de découverte, les dépôts juridiques et les négociations de règlement.
• Act as an extension of the field sales force and liaison between Customer Care Managers, Engineering, Accounting, vendors, and customers • Input orders, generate reports, and manage order status in the ERP system • Translate customer purchase orders and requests into sales orders and vendor purchases • Communicate order acknowledgements and expected delivery dates • Collaborate with Engineering to ensure technical specifications meet customer needs • Manage order-related communications with internal and external customers and vendors • Support sales representatives and customers with product specifications and order status updates • Monitor system-generated reports for missing information and overdue orders • Partner with Accounting to ensure timely and accurate invoicing • Verify vendor acknowledgements for pricing, quantities, specifications, and delivery dates • Manage shared customer-facing email inboxes • Share parts-ordering information with appropriate departments • Cross-train to support associated Supply Chain responsibilities • Perform other duties assigned by the supervisor • Contribute to performance metrics including efficiency, sales order proficiency, customer satisfaction, and issue resolution
• Minimum Associate Degree from an approved two-year college or university • Prefer 4-year degree or very strong equivalent experience • Two (2) years of related experience and/or training with technical products within ERP systems • Proficiency in Microsoft Office including Excel and Word • Some accounting background experience/knowledge is helpful • Strong communication, problem solving, and analytical skills • Ability to organize own work and work independently with limited supervision • Ability to work with individuals from diverse backgrounds and needs, including across remote offices • Ability to clearly articulate ideas in writing and verbally and listen effectively to customer needs • Ability to develop and maintain strong workplace relationships with emphasis on customer satisfaction • Ability to collaborate with other departments • Ability to adapt to a fast-changing environment • Attention to detail and accuracy • Ability to identify and complete critical tasks independently with a sense of urgency • Up to 10% overnight travel expectation • Ability to sit or stand up to 8 hours • Ability to occasionally lift and/or move up to 50 pounds
• Competitive pay • Incentive opportunities • Overtime potential for hourly employees • Three medical plan options with employer premium contribution starting on day one • Employee-paid dental and vision insurance starting on day one • Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP) • Medical and dependent care Flexible Spending Accounts (FSA) • Company-paid life and AD&D insurance • Short-term and long-term disability coverage starting on day one • Company 401(k) plan with 100% match on the first 4% of employee contributions • 8 paid holidays • 128 hours of paid time off (PTO) annually for full-time employees • Employee-paid accident, critical illness, and hospital indemnity insurance • Employee-paid legal plans, identity protection, pet insurance, and home & auto discounts • Training and mentoring • Advancement opportunities
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