Medical Services Specialist, Czech, Polish

🕒 il y a 1 mois

🇪🇸 Espagne – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 31%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Conduent

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2017

🤝 B2B

☁️ SaaS

🏢 Entreprise

💰 €93 000 000 Post-IPO Debt - Conduent en 2025-08

B2B • SaaS • Enterprise

Conduent est...

Description

• Manage all customer inquiries to successful resolution • Provide product and disease state information covering both on and off-label information within the guidelines of Standard Responses • Provide world-class customer service and immediate resolution to inquiries at the point of customer contact • Communicate timely product information and/or specific offers to physicians, health care staff and/or consumers via outbound tele-service • Evaluate and escalate calls as appropriate • Respond to non-phone customer inquiries, including e-mail and fax • Comply with industry regulations, including adverse event and product quality processes • Manage assigned project work in a timely manner • Maintain up-to-date knowledge of product, medical, disease and industry information • Obtain pertinent customer information and record customer interactions in appropriate systems • Communicate customer calls, issues, trends, programs and solutions • Interact with team members to manage products, medical and business issues and share best practices

🎯 Exigences

• Proficiency in Czech and Polish at C1/C2 level is required • Knowledge of English language is mandatory • Previous experience in a call center environment preferred • Experience providing medical information and customer service to healthcare professionals over the phone strongly preferred • Demonstrated competency using information technology, PCs and databases • Excellent verbal, telephone communication and written skills required • Ability to multitask • Good problem-solving and decision-making skills • Good time management, interpersonal and organizational skills

🏖️ Avantages

• 23 days paid holiday per annum • Replacement contract • EUR 1,50 a day WFH allowance • 100% WFH/ Remote • Medical Insurance scheme • The technical hardware equipment is provided by us • Referral program that will allow you to earn extra bonusses • Access to a global learning platform for personal and professional development