Senior Microsoft 365 Engineer – Second Shift

🕒 il y a 5 jours

🇺🇸 États-Unis – Télétravail

💵 $75 000 - $95 000 / an

⏰ Temps Plein

🟠 Senior

👷🏻‍♀️ Ingénieur

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Core BTS

Core BTS

501 - 1000 employés

Fondée en 2004

🤝 B2B

☁️ SaaS

🏢 Entreprise

💰 Debt Financing en 2006-02

B2B • SaaS • Enterprise

Core BTS est un cabinet de conseil en transformation numérique qui aide les entreprises à tirer parti de la technologie pour optimiser leurs opérations et favoriser les résultats commerciaux. Spécialisé dans des domaines tels que l'intelligence artificielle, l'infrastructure de données et les solutions de cloud hybride, Core BTS s'engage à permettre des environnements de travail modernes et à renforcer les bases de la sécurité. L'entreprise collabore avec des leaders du secteur comme Microsoft et Cisco pour maximiser les investissements technologiques et propose une gamme de solutions incluant l'intégration IA, les services managés et la modernisation des applications. En simplifiant les complexités techniques et en accélérant l'innovation, Core BTS soutient ses clients dans leurs missions de transformation interne.

Description

• Respond to level two issues that arise and escalations from the Network Operations Center or service desk • Concentrate on M365 Security as the main focal point • Proactively work with Senior members of the managed services practice to provide exceptional support for our managed client portfolio • Resolve, or escalate issues reported or identified in an M365 tenant • Conduct proactive performance assessments of clients' M365 environments, identifying opportunities for optimization and improvement. • Aid other team members in the resolution of cases within the scope of skillset • Assist with information gathering and reporting to either clients or Client Success Managers • Collaborate with senior engineers to escalate issues as needed • Develop, maintain and update technical knowledge base articles • Participate in an on-call rotation • After hours / weekend work may be required

🎯 Exigences

• 3 to 5 years of technical support and/or design and implementation experience with Microsoft 365 Collaboration technologies for a Managed Services Provider • Entra ID (Conditional Access Policies, MFA, Privileged Identity Management) • Microsoft Defender (Endpoint, Policies, XDR, Cloud workload protections, DLP Policies) • Microsoft Exchange Online (Online Protection) • Microsoft Endpoint Configuration Management • Microsoft Intune • Mobile Device/Mobile Application management • Microsoft SharePoint Online • Microsoft Teams • Microsoft OneDrive for Business • Knowledge of Microsoft 365 cloud solutions • Microsoft 365 management and administration • Scripting for automation (i.e., PowerShell, VBScript, etc) • At least one of the following certifications: MS-102, SC-200, SC-300, SC-900

🏖️ Avantages

• Health, Vision, and Dental Insurance • Life Insurance • Health/Dependent Care Flexible Spending • 401(k) Plan • Short-Term and Long-Term Disability Coverage • Generous Vacation and Flex Time Off Programs • Company Paid Holidays • Training and Development Opportunities

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