Client Relations Consultant

🕒 il y a 10 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Cross Country Healthcare

Cross Country Healthcare

1001 - 5000 employés

🏥 Santé

🎯 Recrutement

☁️ SaaS

💰 €3 835 805 Post-IPO Equity - Cross Country Healthcare en 2004-08

Healthcare • Recruitment • SaaS

Cross Country Healthcare est une entreprise spécialisée dans le recrutement et les solutions de gestion de la main-d'œuvre pour le secteur de la santé. Elle propose des services de dotation en personnel clinique et non clinique, y compris les affectations d'infirmières itinérantes et les missions paramédicales, les remplacements temporaires (locum tenens) pour les médecins et les prestataires de soins avancés, ainsi que du personnel intérimaire/local, des placements permanents, des professionnels de l'éducation en milieu scolaire, des services de santé à domicile/PACE, et des placements de dirigeants/chefs intérimaires. Elle offre également des solutions de gestion des effectifs à destination des employeurs, telles que les MSP/pools de ressources internes, la gestion des prestataires temporaires, le recrutement en période de crise à la demande, des solutions internationales, et l'externalisation des processus de recrutement, ainsi qu’une plateforme technologique (VMS neutre/Xperience), des analyses/insights, et des services de conseil associés.

Description

• The Client Relations Consultant will be responsible for strategically increasing the Company’s pipeline of business opportunities across multiple lines of business. • Will develop and facilitate selling opportunities for enterprise-wide sales staff by engaging daily with decision-makers in healthcare organizations across the country to generate new client prospects and qualified leads. • Will collaborate with peers and the outside sales team to implement a structured approach to improving the Workforce Solutions team’s number of generated leads, meetings scheduled, presentations, and opportunity win rate. • Develop ongoing relationships with client prospects that result in opportunities for enterprise-wide sales staff to engage directly with the client. • Product scope includes, but is not limited to, Travel Nurse/Allied Staffing, Per Diem Staffing, Technology, and Locum Tenens Staffing. • Implement a systematic approach to identifying prospective clients. • Study the current market dynamics to become well-versed in identifying new or evolving opportunities/solutions for Cross Country to pursue with prospective clients. • Effectively coordinate conference calls, meetings, and travel time for multiple sales executives in varying regions throughout the United States. • Collaborate with multiple regional sales leaders to advance a strategic business development plan supporting quarterly and annual revenue goals. • Develop and execute a high-volume client outreach effort, primarily by phone/email/social media, performing to established metrics for conversion to new business. • Successfully navigate internet websites and social media applications to collect targeted market and client information. • Ensure that current, competitive information is resident in the Customer Relationship Management (CRM) application system. • Engage effectively with business unit leadership, sales leadership, and delivery specialists (e.g., Search Consultants, Account Managers) to fully leverage all potential business opportunities. • Primary point of contact for internal research operations and data operations teams to maximize business development efforts. • Research and prepare strategic briefing of potential clients’ prior experience across the Cross Country’s continuum of services. • Achieve monthly and quarterly goals/metrics.

🎯 Exigences

• Bachelor’s Degree and minimum of three years’ experience in a related inside sales or business to business role. Healthcare staffing experience preferred. • Demonstrated success executing a territory penetration plan with clear and measurable outcomes. • Superior verbal and written communication skills are required, demonstrating the ability to communicate credibly with top decision-makers in major healthcare enterprises. • Professional presentation style and demeanor conveying warmth and professionalism over the telephone. • Comfortable with making multiple cold calls into healthcare organizations nationwide to successfully determine appropriate decision-makers. • Committed to achieving goals and resilient when client interest declines. • Demonstrated proficiency with geography, reading maps, and adjusting schedules, meetings, and travel times to United States time zones. • Demonstrated competency with Microsoft Office Suite products in a Windows environment including, but not limited to, Outlook, PowerPoint, Excel and Word. • Prior experience with a Customer Relationship Management (CRM) application is preferred, Salesforce is ideal. • Ability to conduct Internet research in an efficient and productive manner. • Ability to multi-task and prioritize shifting responsibilities in a dynamic, quickly changing, client-driven environment with changing demands and, at times, conflicting assignments.

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