Post Closing Bond Manager

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of CrossCountry Mortgage, LLC

CrossCountry Mortgage, LLC

5001 - 10000 employés

💸 Finance

💰 €400 000 000 Debt Financing en 2021-11

Finance

CrossCountry Mortgage, LLC est l'un des principaux prêteurs hypothécaires de détail aux États-Unis, proposant une gamme de solutions hypothécaires pour les acheteurs de maison, les propriétaires cherchant à refinancer et ceux souhaitant des prêts sur valeur domiciliaire. Ils offrent une gamme complète de services, y compris des prêts pour l'achat de maison, le refinancement hypothécaire et les lignes de crédit sur valeur domiciliaire (HELOC). La société est fière d'aider ses clients à naviguer facilement dans le processus d'achat de maison, qu'il s'agisse de primo-accédants ou d'investisseurs chevronnés. Connue pour ses taux d'intérêt compétitifs et son traitement efficace des prêts, CrossCountry Mortgage vise à aider ses clients à réaliser leurs objectifs de propriété et financiers.

Description

• Oversee the day-to-day management of the Bond Post Closing Team, including pipeline efficiency, employee development, and performance coaching • Monitor and report team file activity at midday and end of day • Maintain SRP reports and manage aged loans • Conduct twice-weekly oversight reviews of aging loans and provide trend analysis • Implement bond loan process improvements and submit at least two suggestions per month • Perform second-tier reviews of escalated files • Monitor staff productivity and ensure production and SLA compliance • Ensure timely resolution of post-closing issues related to MCC and bond programs • Interpret and implement processes consistent with investor, Bond Agency, federal, and state requirements • Designate priorities based on company and branch needs • Oversee loans with standalone MCCs • Develop training materials with the Training Department • Develop and maintain condition sets for MCC and bond programs • Collaborate with Product Development on new and existing MCC and bond programs • Identify and resolve issues with internal CCM departments • Maintain and disseminate training materials and information about initiatives, investor updates, process changes, goals, and performance • Monitor defects and trends and create improvement action plans • Conduct weekly one-on-one meetings with Post Closers to review pipelines, workload, performance, and issues

🎯 Exigences

• Bachelor’s degree or equivalent combination of education and experience • 5+ years of experience in mortgage lending • Extensive knowledge of required documentation for each type of bond program • 2+ years of management experience • Experience with Encompass LOS preferred • Advanced knowledge of MCC/bond program requirements • Excellent project management and time management skills • Capacity to work on multiple projects simultaneously • Ability to build and maintain collaborative relationships with peers, subject matter experts, and all levels of management • Proficiency in Microsoft Office Suite

🏖️ Avantages

• Medical insurance • Dental insurance • Vision insurance • 401(k) • Company-provided short-term disability • Employee assistance program • Wellness program • Competitive compensation plan • Career growth opportunities

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