Readiness Services Consultant

🕒 il y a 7 jours

🤠 Texas – Distant

info

💵 $95 000 - $140 000 / an

⏰ Temps Plein

🟢 Junior

💼 Consultant

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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CrowdStrike

5001 - 10000 employés

Fondée en 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Intelligence artificielle

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike est une société de cybersécurité qui fournit des services de sécurité cloud pour mettre fin aux intrusions. Reconnue comme un leader de la protection des endpoints, de la sécurité des identités et du cloud, et du Managed Detection and Response (MDR), CrowdStrike propose la plateforme Falcon, qui intègre l’intelligence artificielle pour offrir une visibilité, une détection et une protection en temps réel contre des cybermenaces sophistiquées. L’efficacité de l’entreprise à sécuriser les réseaux et les données en fait un partenaire de confiance pour les entreprises du monde entier.

Description

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement • Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment • Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities • Execute timely account reviews, follow-up documentation, and service scoping • Develop and maintain customer success plans with clear next steps • Contribute to program enhancement initiatives and best practices development • Support team pipeline growth through strategic account expansion

🎯 Exigences

• Experience in cybersecurity services, including incident response management, customer success, and or advisory consulting • Proven track record of managing senior-level relationships in technical environments • Strong project coordination capabilities with emphasis on customer service • Excellence in both written and verbal communication • Demonstrated ability to excel in a fast-paced environment with strong workload management skills - including balancing competing priorities while maintaining attention to detail • Clear competency in managing multiple customer relationships simultaneously • An understanding of cybersecurity concepts and incident response considerations

🏖️ Avantages

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities

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