Security Advisor I – Falcon Complete GovCloud

🕒 il y a 27 jours

🇺🇸 États-Unis – Télétravail

💵 $85 000 - $120 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👮‍♂️ Cybersécurité / Ingénieur Sécurité

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CrowdStrike

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Intelligence artificielle

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike est une société de cybersécurité qui fournit des services de sécurité cloud pour mettre fin aux intrusions. Reconnue comme un leader de la protection des endpoints, de la sécurité des identités et du cloud, et du Managed Detection and Response (MDR), CrowdStrike propose la plateforme Falcon, qui intègre l’intelligence artificielle pour offrir une visibilité, une détection et une protection en temps réel contre des cybermenaces sophistiquées. L’efficacité de l’entreprise à sécuriser les réseaux et les données en fait un partenaire de confiance pour les entreprises du monde entier.

Description

• Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards. • Provide Falcon Complete customers with recommendations that align to improved security. • Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture. • Contact customers directly upon identification of misalignment with Falcon Complete standards. • Document, update, and resolve all customer related issues in accordance with established procedures and SLAs. • Develop and provide customers with service reports and stats as requested. • Partner with internal teams to ensure customer satisfaction. • Liaise with support team to help troubleshoot and coordinate efforts to resolve technical issues.

🎯 Exigences

• 2+ years in Cybersecurity focused role. • Customer empathy and ability to guide customers towards desired outcome. • Excellent customer-facing communication skills including verbal and written. • Partner with CrowdStrike teams to troubleshoot and resolve customer issues. • Adept in Windows, Linux, and MAC operating systems. • Experience or demonstrated knowledge of threat detection and incident response. • Bachelor's degree in Technology and/or Cybersecurity or relevant experience. • Cybersecurity certifications from reputable organizations such as SANS, ISC2 or equivalent. • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

🏖️ Avantages

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe