Software Engineer, User Operations

🕒 il y a 22 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧑‍💻 Développeur Full-Stack

🗣️🇺🇸🇬🇧 Anglais requis

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Cursor

51 - 200 employés

🤖 Intelligence artificielle

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

Cursor est une plateforme de codage et un IDE alimentés par l'IA, conçus pour rendre les développeurs de logiciels extraordinairement productifs. Il combine la complétion automatique assistée par l'IA, des assistants de programmation autonomes, un agent en ligne de commande et un indexage approfondi de la base de code pour aider les développeurs à écrire, réviser et refactoriser le code plus rapidement. Cursor s'intègre avec GitHub, Slack et les outils d'entreprise, offre l'accès à plusieurs modèles de langage de grande envergure, et est positionné comme un produit SaaS sécurisé et adapté aux entreprises, utilisé par des équipes professionnelles.

Description

• Develop AI-powered systems that synthesize customer signal at scale — separating noise from what matters, routing feedback to the right teams, and surfacing the voice of the customer in ways that actually shape product decisions. • Build dashboards and data pipelines that give engineering and product leaders real-time visibility into bug volume, quality trends, and where their domains stand — by product area, severity, and over time. • Build intelligent bug intake and triage systems — moving from manual, inconsistent prioritization to agentic pipelines that produce well-written, well-prioritized bug reports at scale. • Build integrations across our tooling ecosystem (ticketing systems, payment processes, CRM, data warehouse, etc.) to create seamless workflows. • Partner with domain specialists and support engineers to identify pain points and ship solutions quickly — you're building for an internal team that will tell you exactly what's broken.

🎯 Exigences

• Experience working cross-functionally to deliver highly impactful, technical projects and systems • Experience building internal tools, developer platforms, or operations infrastructure. • Strong full-stack engineering skills — you're comfortable owning projects from database to UI. • Experience with data pipelines, ETL processes, and analytics tooling. • Deep product knowledge of Cursor and AI-assisted development workflows. • Experience integrating with third-party platforms (ticketing systems, payment processors, CRMs). • Strong sense of ownership and a bias for action — you ship fast and iterate based on feedback. • Self-starter with curiosity, creativity, and a distaste for manual toil.

🏖️ Avantages

• None specified

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