Manager, Digital Product

Emploi pas sur LinkedIn

🕒 il y a 6 jours

🤠 Texas – Distant

🤠 Texas – Remote

💵 $60 300 - $132 600 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

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CVS Health

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1963

⚕️ Assurance santé

🛒 Commerce de détail

🧘 Bien-être

Healthcare Insurance • Retail • Wellness

CVS Health est une entreprise américaine de premier plan dans le domaine de la santé, dédiée à l'amélioration de l'accès et de l'accessibilité financière des soins de santé. L'entreprise s'appuie sur une approche globale qui comprend les services de santé, l'assurance santé et la gestion des prestations pharmaceutiques. À travers ses filiales, telles qu'Aetna et CVS Caremark, CVS Health propose une gamme de services qui favorisent le bien-être, la gestion des maladies chroniques et une couverture abordable des médicaments prescrits. CVS Health exploite des pharmacies de proximité, fournit des services de pharmacie par correspondance et gère des programmes de médicaments spécialisés, visant à rendre les soins de santé pratiques et accessibles à tous. Animée par une mission de connecter les individus aux services de soins essentiels, CVS Health s'engage à favoriser des communautés en meilleure santé et à soutenir le bien-être de toutes les personnes.

Description

• Work across product, engineering, clinical, and operations to ensure model works reliably in real-world conditions • Own the end-to-end execution and evolution of the Hybrid Visit experience • Support the delivery across the full Hybrid Visit lifecycle including scheduling and pairing, in-home workflows, virtual interactions, documentation, and downstream processes such as billing, labs processing and post-visit care coordination • Identify and resolve failure points in real-world execution improving reliability, member and clinician experience, and overall visit performance • Work across multiple systems and domains to ensure seamless flow from targeting and scheduling through completion and post-visit workflows • Define, monitor and communicate key operational and product performance metrics to support continuous improvement, cross-functional alignment and scaling decisions • Collaborate with internal stakeholders to align on goals, capture feedback, and support decision-making processes • Partner closely with stakeholders to establish a network of lower licensure clinicians to support the Hybrid Delivery Model • Gather feedback, identify workflow pain points, and translate operational learnings into prioritized product and process improvements.

🎯 Exigences

• 5+ years of experience in product management, product development or operational product management within healthcare or health technology • Bachelor's degree at a minimum • Advanced degree preferred, particularly focused in business, finance, engineering and/or healthcare • Proven ability to deliver complex cross-functional initiatives from concept through execution in ambiguous, fast changing environments • Strong operational and systems thinking, with experience working across interconnected workflows, platforms, or operational processes involving multiple stakeholders and dependencies • Ability to identify operational risks, and support pragmatic decision-making across clinical, operational, and technical teams • Comfortable working across multiple teams to drive alignment and execution • A passion for innovation and building new products or care delivery models that improve healthcare access, experience, and outcomes • Strong analytics and creative problem solving skills, with the ability to frame problems, synthesize insights and propose actionable solutions • Proficiency with product development concepts and tools (e.g., JIRA, Confluence, Figma, Lucid), agile methodologies, user journeys, and product documentation • Familiarity with healthcare delivery, clinical workflow, or hybrid/virtual care models is preferred • Strong written and verbal communication skills; able to create clear narratives and influence stakeholders.

🏖️ Avantages

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs