Senior Manager, Escalation & Defect Management, Product Growth Enablement

Emploi pas sur LinkedIn

🕒 il y a 19 jours

🦌 Connecticut – Distant

🦌 Connecticut – Remote

💵 $82 940 - $182 549 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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CVS Health

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1963

🏥 Santé

⚕️ Assurance santé

🛒 Commerce de détail

Healthcare • Healthcare Insurance • Retail

CVS Health est une entreprise américaine de premier plan dans le domaine de la santé, dédiée à l'amélioration de l'accès et de l'accessibilité financière des soins de santé. L'entreprise s'appuie sur une approche globale qui comprend les services de santé, l'assurance santé et la gestion des prestations pharmaceutiques. À travers ses filiales, telles qu'Aetna et CVS Caremark, CVS Health propose une gamme de services qui favorisent le bien-être, la gestion des maladies chroniques et une couverture abordable des médicaments prescrits. CVS Health exploite des pharmacies de proximité, fournit des services de pharmacie par correspondance et gère des programmes de médicaments spécialisés, visant à rendre les soins de santé pratiques et accessibles à tous. Animée par une mission de connecter les individus aux services de soins essentiels, CVS Health s'engage à favoriser des communautés en meilleure santé et à soutenir le bien-être de toutes les personnes.

Description

• Partner with product owner(s) and other key stakeholders to support growth initiatives for priority products within the PID portfolio • Help identify and support growth opportunities across target segments • Under direction of product owner, support product launches, pilots, enhancements and adoption initiatives through structured enablement efforts, working across stakeholders to ensure new and evolving offerings are operationally feasible, scalable and launch-ready • Partner with product owner(s), sales and marketing to develop client-specific product narratives and value propositions • Identify gaps, risks and dependencies early, enabling proactive solutions that protect growth timelines and product credibility • Develop and maintain product-specific enablement collateral such as product playbooks, FAQs, pitch decks and use case documentation • Partner with Analytics to lead development of case studies and overall integration of metrics and quantifiable outcomes into collateral that enables data-driven storytelling • Support development of product-specific sales training for new products and features, and coordinate with sales enablement team to ensure timely delivery • Manage client-facing materials and updates; help translate product roadmaps into client-ready messaging and materials • Gather and synthesize client and field feedback to inform product improvements • Implement organizational policies, goals, and objectives based on best practices in the field and in accordance with accreditation standards, when applicable • Support the development of methodologies to evaluate market conditions and adapt business models to meet emerging market needs. • Determine improvement opportunities for sales management processes and systems.

🎯 Exigences

• 7+ years of work experience, preferably within healthcare, PBM, health plan or pharmaceutical strategy • 3 + years of Product, Sales Enablement, Sales, Clinical, Marketing, Market Research, Strategy or Operations experience • 3 + years of experience working simultaneously with multiple teams in a cross functional environment. • 1 + years of experience with SharePoint and Power BI for workflow automation and data management

🏖️ Avantages

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support physical, emotional, and financial well-being