Product Engineer

🕒 il y a 2 jours

🌵 Arizona, New York – Distant

🌵 Arizona – Remote 🗽 New York – Remote

💵 $34 - $44 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧑‍💻 Développeur Full-Stack

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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CXtec

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 1978

💼 Conseil

📦 Logistique

🔧 Matériel

Consulting • Logistics • Hardware

CXtec est une entreprise de services informatiques et matériels haut de gamme spécialisée dans la gestion du cycle de vie des équipements informatiques, comprenant le reconditionnement, l'approvisionnement et la distribution de matériel réseau. Avec plus de 45 ans d'expérience, elle promeut la durabilité grâce à son approche unique visant à prolonger la durée de vie des équipements informatiques et à réduire les déchets électroniques. L'entreprise collabore avec des organisations pour optimiser leurs investissements informatiques tout en assurant des pratiques écologiquement responsables, faisant d'elle un leader en solutions informatiques durables.

Description

• Provide technical product support to Sales, Product Management, Operations, and customers for assigned networking, data center, and related technology products • Participate in customer and internal discussions to understand technical requirements and recommend appropriate product configurations, alternatives, or solutions • Research product specifications, compatibility, features, configurations, and technical requirements • Troubleshoot product, equipment, configuration, and application issues and recommend appropriate solutions or next steps • Assist with development of network and infrastructure solutions based on customer requirements, product capabilities, availability, and cost considerations • Provide technical guidance regarding current and legacy product lines • Support product selection with specifications, compatibility information, configuration guidance, and technically appropriate alternatives • Assist with technical evaluation of returned, defective, or damaged products and guide appropriate resolution • Partner with Operations and technical teams on product testing and evaluation • Participate in vendor training and develop knowledge of new technologies, products, and product lines • Conduct product research and assist in evaluating new products, technologies, and vendors • Develop and deliver technical product information and training to internal teams and customers as appropriate • Provide technical input and subject-matter support to Marketing for product-related content and initiatives • Develop cross-functional knowledge of Product Management processes and assigned product categories • Maintain current knowledge of networking and infrastructure technologies and industry developments • Document technical findings, recommendations, configurations, and solutions • Escalate complex or high-risk technical issues to senior technical resources • Perform other assigned duties

🎯 Exigences

• Associate degree in Networking, Information Technology, Computer Science, Engineering Technology, or a related technical discipline, or an equivalent combination of relevant education, certifications, training, and experience • Three years of relevant technical experience in networking, infrastructure, technical support, product support, systems support, or a related technology environment • CCNA with strong enterprise networking experience • Ability to review customer requirements/BOM’s and recommend equivalent or alternative solutions across Cisco, HPE/Aruba, Arist and other manufacturers • Foundational knowledge of networking concepts, hardware, infrastructure, and associated technologies • Demonstrated ability to research and interpret product specifications and technical documentation • Strong analytical, troubleshooting, and problem-solving skills • Ability to communicate technical information clearly to technical and non-technical audiences • Strong organizational skills with the ability to manage multiple priorities • Demonstrated customer-service orientation and ability to work effectively across teams • Ability and willingness to continuously develop technical and product expertise • Preferred: CCNP Enterprise certification • Preferred: Strong working knowledge of Layer 2/Layer 3 networking, BGP, OSPF, VLAN’s, VXLAN/EVPN, MLAG, STP, routing, switching, optics and high-speed ethernet • Preferred: Experience designing, configuring and troubleshooting multi-vendor enterprise and data-center networks • Preferred: Industry or manufacturer certifications related to networking, infrastructure, or assigned product technologies • Preferred: Experience supporting networking or data center equipment • Preferred: Experience working with enterprise networking manufacturers, products, or technologies • Preferred: Experience providing technical support to sales teams or customers • Successful completion and passing of a background check and drug test

🏖️ Avantages

• Health insurance and prescription drug coverage • Dental and Vision insurance • Company-paid basic life and AD&D insurance and voluntary life options • Company paid short and long-term disability and buy-up options • Critical illness, accident and hospital indemnity insurance • Flexible spending accounts • Identity Theft & Fraud Protection • Legal Insurance • Pet insurance • Traditional and Roth 401(k) retirement plan with company match • Employee Assistance Program • Tuition reimbursement • Paid vacation, sick/personal days and holidays • Flexible work arrangements

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