Regional Field Service Manager

🕒 il y a 1 mois

🏈 Ohio, Michigan, +1 états de plus – Distant

🏈 Ohio – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote

💵 $85 439 - $115 071 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 1%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Daniels Health

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1999

🏥 Santé

⚕️ Assurance santé

Healthcare • Healthcare Insurance • Sustainability

Daniels Health est une entreprise spécialisée dans les solutions d'élimination des déchets médicaux. Avec plus de 20 ans d'expérience, Daniels Health est un leader du secteur dans la conception de conteneurs durables et la technologie de lavage robotisé, en mettant l'accent sur la sécurité, le contrôle des infections et la durabilité environnementale dans les environnements de soins de santé. Leurs services complets de gestion des déchets comprennent des solutions d'élimination pour les déchets médicaux, les objets tranchants, la chimiothérapie, les déchets pharmaceutiques et les substances dangereuses. Servant une large gamme d'établissements de santé, des petites cliniques aux grands hôpitaux, Daniels Health s'engage à minimiser les risques, améliorer la sécurité, rationaliser les processus et assurer la conformité aux réglementations tout en promouvant la durabilité environnementale.

Description

• Support the team throughout Michigan, Ohio, Indiana, and Pennsylvania • Provide exceptional service to a regional group of hospital accounts • Manage Field Service Supervisors and Field Service Representatives • Coordinate with the Plant Manager and Delivery Route Drivers • Partner with Sales and customers to assess service, staffing, and product needs for existing and new accounts • Lead account implementations, including installations, ward walks, product setup, Techsmart deployment, inventory management, and service scheduling • Train hospital staff, Service Technicians, and stakeholders on products, programs, safety standards, and regulatory requirements • Build customer relationships through audits, service-level monitoring, utilization-data reviews, and customer-satisfaction efforts • Manage inventory, product ordering, labor planning, scheduling, payroll, and budget adherence • Recruit, train, coach, evaluate, and manage Service Technicians • Conduct performance management, safety training, and coverage planning • Ensure compliant service delivery through quality audits, issue resolution, on-time collections, continuous improvement, and cross-functional communication with Operations and Sales leadership • Travel through the Great Lakes Region approximately 50% of the time

🎯 Exigences

• 4-year degree or equivalent experience • Minimum 5 years of proven leadership experience in a service-related industry • Hospital services or related industry experience highly desirable • Outstanding project management skills for complex installations and cost/time requirements • Understanding of service-related financial drivers/KPIs • Experience managing budgets and profit/loss • Excellent organizational skills and attention to detail for maintaining regulatory and client care records at 100% accuracy • Experience hiring, training, and leading direct reports is a definite plus • Willingness and ability to travel 50–60% • Ability to lift containers weighing up to 40 lbs. • Ability to push/pull wheeled transporters and/or palletized product up to approximately 500 lbs. • Ability to walk two or more miles per day • Ability to sit for extended periods • Ability to work in and around hospital personnel, sensitive medical equipment, and patients • Ability to occasionally work outdoors • Daniels Health conducts post-offer background checks and drug testing

🏖️ Avantages

• Job stability as an essential, non-seasonal, recession-proof healthcare service • Medical, dental, and vision insurance effective Day One • Paid short-term disability • Company-sponsored life insurance • Voluntary long-term disability and accident insurance • 401K matching plan: 50% employer match on up to 6% contribution, up to 3% employer contribution, with a 5-year vesting schedule and no waiting period on the match • Full-time, 40 hours per week, with long-term career potential • Mission-driven work supporting safer and more sustainable healthcare through innovative waste management solutions • Opportunities for growth and development in leadership, data analysis, and cross-functional collaboration • Equal employment opportunities and protection from discrimination and harassment • Post-offer background checks and drug testing