Manager, Turns

Emploi pas sur LinkedIn

🕒 il y a 12 jours

🇺🇸 États-Unis – Télétravail

💵 $80 000 - $90 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Darwin Homes

51 - 200 employés

🏠 Immobilier

☁️ SaaS

Real Estate • SaaS • Technology

Darwin Homes est une plateforme technologique qui simplifie le processus de location pour les maisons individuelles. En mettant l'accent sur une expérience facile et fluide pour les résidents, Darwin Homes propose une application mobile pour trouver et s'installer dans de nouveaux logements. La plateforme offre des visites de propriétés en ligne grâce à des serrures intelligentes, des demandes digitales, des vérifications de références basées sur la technologie, une assistance au déménagement, la mise en place des services publics, le paiement de loyers en ligne et un support numérique 24h/24 et 7j/7. Darwin Homes vise à améliorer tout le parcours locatif avec une excellente communication, des réparations efficaces et un service client exceptionnel, s'adressant à la fois aux résidents et aux propriétaires/investisseurs sur le marché de la location de maisons individuelles.

Description

• Lead and manage a team of local and offshore Turn/Make-Ready Coordinators and Dispatchers • Oversee dozens of turn/make-ready projects nationwide • Meet assigned KPIs for vacate-to-turn start, turn duration, turn cost, and turn quality • Develop and maintain a nationwide network of general contractors and trade vendors • Use mechanical and construction technical expertise to identify warranty issues • Manage proper performance by original vendors and ensure identified issues are not charged on new estimates • Compare Rent Ready Inspections to approved estimates for accuracy and quality using proof-of-work photos and third-party inspection reports • Ensure move-in inspections and repairs are completed in a timely and high-quality manner • Ensure timely and accurate processing of related administrative matters • Perform other duties as assigned

🎯 Exigences

• 3+ years of turnover management in a real estate context, preferably residential single-family rentals • Subject matter expert in residential turn, renovation, and maintenance technical applications and business practices • Broadly experienced, multi-disciplinary, independent professional able to operate with broad authority and minimal supervision • Able to interact with and influence senior leaders with an eye toward achieving organizational KPIs • Experience interfacing with HOAs and municipalities • Organized, detail-oriented, and comfortable with data entry • Ability to work a flexible schedule, which may include evenings and weekends on occasion • Ability to comfortably navigate new technology • Competency in MS Office, Google Office Suite, and Slack • Bachelor's Degree preferred but not required

🏖️ Avantages

• Reasonable accommodations for qualified individuals with disabilities • Equal opportunity employment • Diverse and inclusive work environment

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