Senior Director of Product, Provider Experience

🕒 il y a 24 jours

🇺🇸 États-Unis – Télétravail

💵 $190 000 - $240 000 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Datavant

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2017

⚕️ Assurance santé

☁️ SaaS

🏢 Entreprise

💰 €40 000 000 Series B en 2020-10

Healthcare Insurance • SaaS • Enterprise

Datavant est une entreprise de plateforme de données de santé dédiée à rendre les données de santé mondiales sécurisées, accessibles et exploitables. Elle propose un réseau propriétaire qui facilite la connectivité des données dans l'écosystème de la santé, permettant à plus de 60 millions de dossiers de santé d'être partagés entre plus de 70 000 hôpitaux et un vaste réseau de partenaires de données réelles. En fournissant des solutions pour les régimes de santé, les prestataires de soins de santé et les sciences de la vie, Datavant joue un rôle essentiel dans l'amélioration des soins aux patients et la réalisation d'analyses dans le secteur de la santé.

Description

• Define and communicate the long-term vision for the Provider Experience Zone, ensuring a unified, intuitive, and scalable product experience for health systems, clinics, and provider organizations • Develop strategic product roadmaps that align with Datavant's mission, market needs, and operational capabilities • Identify opportunities to modernize workflows, improve usability, and apply SaaS best practices across the provider product portfolio • Partner closely with Commercial teams (Sales, CS, Marketing) to ensure clear value articulation, strong product positioning, and seamless enablement for product launches • Work hand-in-hand with Operations and Implementation teams to translate product strategy into processes that scale—ensuring operational readiness, workflow efficiency, and high-quality execution • Collaborate with Engineering Leadership to prioritize investments, guide delivery, and build reliable, secure, and extensible platform experiences • Own and report on product KPIs related to adoption, retention, usage, NPS, operational efficiency, and financial performance • Connect product decisions to measurable business outcomes, telling a clear “impact story” to leadership and stakeholders • Leverage data, insights, and customer feedback to drive prioritization and refine the product strategy • Champion user-centered design principles and drive a deep understanding of provider needs, workflows, and pain points • Build strong relationships with customers and users to continuously inform product direction • Lead customer discovery, beta programs, and feedback loops that result in meaningful, customer-driven product improvements • Lead, mentor, and grow a high-performing team of Product Managers and UX experts • Establish disciplined product operating rhythms—roadmap planning, cross-functional reviews, experimentation, and structured execution • Ensure products are delivered on time, with high quality, and with a clear path to operational and commercial success

🎯 Exigences

• 10+ years in Product Management, including 5+ years leading SaaS product teams • Demonstrated success defining and executing multi-product or platform strategies • Deep understanding of user experience and customer-centric design principles • Proven ability to collaborate cross-functionally in fast-moving, high-growth organizations • Strong communication and storytelling skills — able to inspire teams and influence senior stakeholders • Experience working in healthcare, health tech, or other regulated SaaS environments is strongly preferred.

🏖️ Avantages

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development