Shift Runner, Assistant Manager

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DCM Ventures

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11 - 50 employés

DCM est une société de capital-risque gérant plus de 4 milliards de dollars. Depuis 1996, nous avons investi dans plus de 300 entreprises technologiques aux États-Unis et en Asie. Avec des bureaux dans la Silicon Valley, à Pékin et à Tokyo, DCM soutient nos entrepreneurs avec des conseils opérationnels pratiques et un réseau mondial de ressources commerciales et financières.

Description

• Assumes the responsibilities of the Campaign Manager during designated shifts • Manages and supervises campaign calling staff during designated shifts • Arrives early to prepare and present sales/success meetings • Takes attendance and distributes leads • Coaches and motivates phone reps • Enforces proper phone room rules and etiquette • Checks all transactions for quality control • Keeps track of revenue raised per employee • Closes the shift in a timely and thorough fashion • Assists in hiring, training, and/or disciplining calling staff • Produces timely and accurate campaign reports • Provides accurate transactions to the client's box office and/or development office • Assists with data entry of employee information, attendance, sales, and gift data, • Follows and enforces DCM's company policies and procedures

🎯 Exigences

• Experience as a caller on one or more campaigns • Ability to manage and supervise campaign calling staff • Strong coaching and motivational skills • Ability to produce timely and accurate campaign reports • Experience with data entry into internal databases

🏖️ Avantages

• Inclusive Workplace: We foster an inclusive work environment where diversity is celebrated, and all employees are respected and valued. • Growth Opportunities: We believe in investing in our employees' growth and offer opportunities for professional development and advancement. • Competitive Compensation: We offer competitive compensation packages to attract and retain top talent. • Impactful Work: Join us in making a difference and contribute to meaningful campaigns that have a positive impact on our clients and society.