Senior Microsoft 365 Support Services Engineer

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🕒 il y a 2 mois

⛷️ Utah – Distant

⛷️ Utah – Remote

⏰ Temps Plein

🟠 Senior

👷🏻‍♀️ Ingénieur

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Digital Forge

Site WebLinkedInTous les Emplois

11 - 50 employés

🔒 Cybersecurity

📋 Conformité

Cybersecurity • Compliance • Healthcare

Digital Forge est une entreprise spécialisée dans les solutions de cybersécurité et de conformité à travers divers secteurs, y compris la santé, la finance, la fabrication et les sciences de la vie. Ils offrent une gamme complète de services tels que la gestion des risques cybernétiques, les services de sécurité gérés, les évaluations de conformité, et la planification stratégique de la sécurité. Digital Forge se concentre sur la sécurisation des données et des informations sensibles, le maintien de la conformité avec les normes industrielles telles que HITRUST, HIPAA et PCI DSS, ainsi que la fourniture de services comme les tests de vulnérabilité et la réponse aux incidents. Ils s'engagent également à éduquer leurs clients et employés pour assurer une utilisation efficace de leurs solutions de sécurité.

Description

• Guide a Team of Support Engineers with Support and Engineering Operations • Deploy Microsoft 365 Environments • Deploy Azure AD Environments • Deploy Advanced Microsoft 365 Services including Compliance and Governance • Architect Office/Microsoft 365 Service Environments • Maintenance of Azure Active Directory environments including Policies • Monitoring of Network and Desktop Environments • Maintaining Desktops, Laptops, Tablets, and Smartphones • Assisting on IT Projects as required • Working with End-Users and Vendors to support applications and environments • Deployment and Management of Microsoft desktop Infrastructure • Routine Maintenance with desktops and end-users • Deployment of end-user Infrastructure • Deployment of Infrastructure improvements on Client environments • Assist in maintaining and deploying other Client applications and environments • Leading initiatives for researching and deploying new applications • Coordinating various IT Operations for Clients • Handling daily support calls which can range from Tier 1 to Tier 3 support requirements. • Provide guidance to your teammates as a member of the team • Working with Client Stakeholders on strategy and vision • Meeting regularly with Clients and attending Client meetings and engaging Executive Management. • Supporting Client initiatives remotely and some on-premise • Routine network maintenance in various Microsoft environments.

🎯 Exigences

• Three years or more of IT support experience • Two years of experience with managing Windows and Mac Desktops • An excellent reputation for support to end-users and leading teams • Excellent decision making and critical-thinking skills • Excellent organizational and communication skills are required • Ability to meet deadlines with Projects and Assignments • Must be an energetic and highly motivated self-starter • Must have excellent oral and written communication skills • Must be able to communicate effectively with others • Some regional travel may be required – all expenses paid • Participate in an on-call rotation schedule • Ability to learn and support new technologies and train others • One year or more of advanced Office 365 experience is preferred • Solid experience in support management roles is preferred • Experience with Microsoft Azure Active Directory is preferred • Experience with AWS or Azure. • Experience with Windows Servers.

🏖️ Avantages

• Comprehensive Health Insurance • Prescription Coverage • Dental Coverage • Vision Coverage • Short-Term Disability • 401K Retirement Plan • Paid Time Off • Paid Training • Paid Certification Testing