Customer Success Network Engineer

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DKSH Portugal, Unipessoal, Lda.

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11 - 50 employés

Fondée en 2014

🍽️ Alimentation et boissons

📦 Logistique

💼 Conseil

Food & Beverage • Logistics • Consulting

DKSH Portugal, Unipessoal, Lda. est la filiale portugaise de DKSH, un prestataire mondial de services d'expansion de marché qui aide les entreprises multinationales à distribuer, commercialiser et vendre des produits chimiques spécialisés, des ingrédients (alimentaires et boissons, soins personnels), des produits pharmaceutiques et des matériaux de performance. La société offre des services B2B de bout en bout — y compris la distribution, le marketing, les ventes, la logistique et le soutien réglementaire — pour aider ses partenaires à accroître leur présence au Portugal et connecter les marchés locaux avec des marques mondiales.

Description

• Provide day-to-day support to various clients on multiple scenarios such as: - Transport and Routing support when deploying products on Client Environment. • Support on WAN technologies such as SD-WAN and IPsec VPN and routing technologies such as BGP, OSPF, MPLS etc. • Provide support on Cloud based Deployments like VNF (Virtual Network Functions) and CNF (container Networking Functions) • Handson on Packaging solutions supporting OSP(Open Stack Platform - Heat/Hot Templates) and other cloud based platforms. • The role demands excellent knowledge of TCP/IP, BGP, OSPF, VxLAN protocols, and L2/L3 VPNs. • Candidate requires good understanding of 4G LTE/5G Core, Mobile Private Networks. • Candidates should be adept with network diagnostic, monitoring, and analysis tools. • Demonstrate the ability to work collaboratively within a team and manage multiple projects concurrently. • Strong problem-solving skills are essential to address and resolve current deployment, package and security issues and mitigate future risks effectively. • Capable of managing and coordinating project workflows, resolving any vulnerabilities or security issues that arise, and handling troubleshooting calls efficiently.

🎯 Exigences

• Bachelors in Computer Science, Information Technology or equivalent industry experience. • Classic Network Engineering experience. • Good to have Understanding of MPN (mobile Private Networks) • Understanding, deployment, and troubleshooting experience with BGP and OSPF routing protocols. • Cloud networking experience on various cloud platforms. • Understanding of fundamental concepts in OSP (Open Stack Orchestration Platform) as well as relevant experience • Understanding of fundamental concepts in Kubernetes (K8S), WebScale etc. is a huge plus. • Infrastructure as code experience • Experience with Git and GitHub • Experience with Linux shell and Python • Experience with Ansible. • Able to work well under pressure, multi-task, prioritize, and manage time effectively. • Exceptional ability and solid desire to learn new skills

🏖️ Avantages

• Global & Multicultural – Diverse perspectives, global collaboration (US, Portugal, India and Singapore offices) • Startup Energy – Fast-moving, impact-driven environment • Ownership Mindset – Engineers own what they build • Collaborative & Friendly – Open, curious, and supportive culture