Staff Solutions Architect – EMEA

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Docker, Inc

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51 - 200 employés

💼 Conseil

☁️ SaaS

💰 €105 000 000 Series C en 2022-03

Consulting • SaaS

Chez Docker, nous simplifions la vie des développeurs qui créent des applications capables de changer le monde. Docker aide les développeurs à concrétiser leurs idées en maîtrisant la complexité du développement applicatif. Nous simplifions et accélérons les workflows grâce à un pipeline de développement intégré et à des composants applicatifs. Utilisés activement par des millions de développeurs dans le monde, Docker Desktop et Docker Hub offrent une simplicité, une agilité et un choix inégalés.

Description

• Work with Docker’s most important customers and cross functional Docker teams to accelerate the customer’s container and AI journeys, focusing on developer workflows • Engage with customer teams and cross functional Docker teams to gather customer’s technical/business goals and challenges related to their container and AI journey. • Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals. • Oversee “design partner” rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases • Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases. • Deliver high-impact enablement and best practices content to customer audiences from developer to C level. • Ability to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. • Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content • Gather field feedback from customer teams and Docker pre and post sales teams • Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams. • Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact. • Be customer zero for new functionality produced by Docker product/engineering teams • Give input on internal technical enablement and customer enablement needs, and review enablement content • Assist the sales enablement team with internal technical enablement for new products and services.

🎯 Exigences

• Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments. • Excellent communication, influence, and stakeholder management skills. • Experience in managing customer relationships at the technical and business level. • Experience presenting solutions and demonstrations to small and large audiences, virtually and in person. • Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement. • Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis. • Ability to solve technical problems and translate customer experience to actionable feedback for engineering. • Experience developing collateral to assist customers with best-practice adoption. • Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. • Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. • Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred. • Must be fluent in English. • Willingness to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners.

🏖️ Avantages

• Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave (after 6 months of employment) • Technology stipend equivalent to $100 USD net/month • PTO plan that encourages you to take time to do the things you enjoy • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country • Remote-first culture, with offices in Seattle and Paris