Sales Manager, SMB & Mid-Market

Emploi pas sur LinkedIn

🕒 il y a 10 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Documo

Documo

11 - 50 employés

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

Documo est une entreprise qui offre des solutions de fax basées sur le cloud, conçues pour les industries réglementées nécessitant des communications sécurisées et conformes. Leur plateforme, mFax, propose une interface conviviale pour envoyer et recevoir des fax et offre des fonctionnalités telles qu'une sécurité de niveau bancaire et une API puissante pour l'intégration. Les services de Documo s'adressent à diverses tailles d'entreprises, avec des plans tarifaires mensuels et annuels. En mettant l'accent sur l'optimisation des flux de travail, la réduction des déchets de papier et l'amélioration de la sécurité, Documo vise à moderniser les processus documentaires et à accroître l'efficacité de ses utilisateurs.

Description

• Lead the SMB and Mid-Market sales team • Own hiring, onboarding, coaching, daily management, and the team’s combined new-logo ARR quota • Hold full accountability for the team’s combined new-logo ARR quota • Manage pipeline coverage models to hit monthly and quarterly targets • Report performance, forecast accuracy, and coaching progress to executive leadership • Coach representatives on sales methodology, discovery, objection handling, demos, and negotiation • Apply the Documo Sales Playbook and Challenger ICP Persona Playbook • Run call reviews and roleplays and provide actionable feedback • Assess representative strengths and gaps and create individual development plans • Partner with Enablement and Product Marketing to refine playbooks, battlecards, and segment messaging • Own end-to-end recruiting for SMB and Mid-Market representatives • Design and run a structured onboarding program and guide new hires to proficiency • Lead weekly 1:1s, pipeline reviews, and forecast calls focused on development and deal strategy • Maintain Salesforce hygiene and team standards for process and performance • Resolve deal strategy questions, pricing exceptions, and cross-functional blockers • Partner with the SVP of Sales on territory planning, lead routing, and capacity models

🎯 Exigences

• 5+ years of SaaS sales experience • Experience building and managing teams of 5 or more • Deep understanding of structured sales methodologies, such as Challenger, and ability to teach them • Passion for coaching, mentoring, and developing sales talent • Proven ability to motivate teams through skill-building • Strong communication and ability to build trust quickly with developing representatives • Highly organized, with a disciplined approach to onboarding and training cadences • Hands-on leadership, including joining calls, reviewing recordings, and coaching in real time • Data-driven approach using Salesforce metrics as coaching inputs • Ability to work independently in a fast-paced, fully remote environment • Experience in technical or compliance-heavy sales is a plus

🏖️ Avantages

• Comprehensive medical, dental, and vision benefits • 401(k) match • Company equity opportunities • Flexible remote work • Annual bonus program based on role and company performance • Annual performance reviews with merit increases • In-person company kick-off • Flexible paid time off • Paid parental leave • Mental health support • Employee Assistance Programs (EAP) • Supportive, inclusive, and fun culture • Opportunity to help build Documo’s sales organization and coaching culture • Opportunity to work in the fast-growing health-tech SaaS space

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