Senior Employee Listening Consultant

🕒 il y a 1 mois

🏄 California – Distant

🏄 California – Remote

💵 $140 000 - $225 075 / an

⏰ Temps Plein

🟠 Senior

💼 Consultant

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Docusign

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2003

🛍️ eCommerce

💸 Finance

☁️ SaaS

eCommerce • Finance • SaaS

Docusign est un leader dans la fourniture de technologie de signature électronique et de gestion intelligente des accords (IAM), permettant aux organisations de créer, gérer et sécuriser des accords de manière numérique. Elle simplifie la gestion du cycle de vie des contrats, automatise les processus documentaires et améliore l'expérience client en transformant les données des accords en informations exploitables. Avec une plateforme de confiance utilisée par des millions de personnes dans le monde entier, Docusign aide les entreprises à réduire les risques, économiser du temps et améliorer l'efficacité dans divers secteurs, y compris les services financiers, l'assurance, l'immobilier et le gouvernement.

Description

• Guide Employee Listening and People Analytics programs and processes into an AI forward function, leveraging enterprise and functional tools to elevate the employee experience and drive business performance • Leverage AI tools and Agents (e.g., Copilot, Gemini, Glean, NotebookLM) to develop data storytelling briefings, reports, and dashboards • Manage the end-to-end execution of standardized employee lifecycle surveys—including candidate experience, onboarding, exit, and engagement—while facilitating ad-hoc research projects with a strong customer and employee first orientation • Spearhead additional employee listening efforts, including focus group discussions, stakeholder interviews, and passive listening • Design and execute bespoke analytical projects to address specific business challenges, integrating qualitative feedback and quantitative metrics to provide actionable insights (e.g., AI Transformation Listening, Organizational Network Analysis) • Partner with teammates, leaders, and stakeholders to develop a deep understanding of people issues and challenges, identify the problems to solve using data, and scope survey needs for projects • Leverage both descriptive and inferential statistics techniques to support each survey project to maximize impact • Present program outcomes and insights to high-level executives and large audiences • Incorporate external best practices and other research to enhance data storytelling • Foster a culture of action taking by building scalable resources for leaders, managers, HRBPs, and stakeholders through change management techniques (e.g., communications and training) • Maintain good judgment when handling sensitive and confidential data • Perform other People Analytics analysis projects as assigned based on team need

🎯 Exigences

• Seasoned Employee Listening or People Analytics Professional with minimum of 8 years of related experience with a Bachelor’s degree; or 5 years related experience with a Master’s degree; or a PhD with 3 years of experience; or equivalent experience • Demonstrated subject matter expertise, experience, and passion for survey design, project management, AI transformation, and employee listening approaches • Demonstrated ability to translate business strategies, needs and priorities into research questions or hypotheses, and select and apply appropriate research methods and/or statistical analysis • Experience with People and HR topics such as AI enablement, internal mobility, talent acquisition, and learning and development • Experience using Enterprise AI tools & Agents (e.g., Copilot, Gemini, Glean, NotebookLM) to enhance people processes that boost productivity and enhance customer experience • Experience with Google workspace products • Experience with quantitative and qualitative research methods • Experience with employee listening platforms and people analytics platforms (e.g., Glint, Perceptyx, Qualtrics, Visier)

🏖️ Avantages

• Paid Time Off: earned time off, as well as paid company holidays based on region • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment • Retirement Plans: select retirement and pension programs with potential for employer contributions • Learning and Development: options for coaching, online courses and education reimbursements • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events