Director, EMEA Professional Services

🕒 il y a 27 jours

🇬🇧 Royaume-Uni – Télétravail

💵 £91 452 - £123 730 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Dotmatics

Dotmatics

501 - 1000 employés

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

Dotmatics est une plateforme d'intelligence scientifique alimentée par l'IA qui se spécialise dans la gestion des données et l'automatisation des flux de travail spécifiquement pour la découverte scientifique multimodale. Elle facilite les flux de travail de laboratoire adaptatifs, améliore la collaboration entre les différentes disciplines scientifiques et intègre des analyses prédictives avancées pour accélérer la recherche et le développement. Avec une suite de produits comprenant des solutions pour la bioinformatique, la chimiinformatique et la cytométrie en flux, Dotmatics soutient les chercheurs dans leur prise de décisions éclairées, l'optimisation des opérations et la stimulation de l'innovation dans la découverte de médicaments et la science des matériaux.

Description

• Lead and develop a high performing management team across scientific implementation and regional delivery. • Build a culture of accountability, collaboration and continuous improvement. • Develop an organisation capable of supporting both established Platform implementations and next generation Luma solutions. • Build management capability and succession across the region. • Own regional services bookings, revenue, utilisation, margin, forecasting and delivery predictability. • Partner with Sales, PreSales, Support and Customer Success to shape, scope and govern services engagements. • Act as the senior Professional Services leader for strategic EMEA customer engagements. • Ensure programmes consistently deliver quality outcomes, customer value and commercial success. • Develop scalable delivery capacity through offshore teams and strategic partners.

🎯 Exigences

• Significant leadership experience within Professional Services, consulting or enterprise software delivery. • Experience leading managers and building high performing regional organisations. • Ownership of commercial metrics including revenue, utilisation, margin, forecasting and capacity planning. • Experience leading complex customer implementations and executive governance. • Strong understanding of Statements of Work, project governance, scope management and change control. • Experience working closely with Sales, PreSales, Support, Product, Customer Success and Finance. • Experience building offshore, partner or blended delivery models. • Strong executive presence and the ability to influence senior stakeholders across a global organisation.

🏖️ Avantages

• Private Medical • Wellness Benefits (Mental Health Apps and Fitness Perks) • Company-paid Life cover • EAP (Employee Assistance Program) • Pension/Retirement Plan

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