Staff Engineer

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eBay

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1995

🛍️ eCommerce

👥 B2C

🏪 Place de marché

💰 Post-IPO Debt en 2022-11

eCommerce • B2C • Marketplace

eBay est une place de marché e-commerce mondiale qui permet aux particuliers et aux entreprises d'acheter et de vendre une grande variété de biens et services en ligne. Fondée en 1995, eBay propose une plateforme pour les ventes aux enchères ainsi que des annonces à prix fixe, en faisant une destination privilégiée pour les acheteurs à la recherche d'articles uniques. Son engagement envers l'expérience utilisateur comprend des fonctionnalités qui améliorent la navigation, la personnalisation des contenus, et des outils pour les vendeurs afin d'améliorer leur présence sur le marché.

Description

• Build a best-in-class Customer Experience Platform for our in house CX agents. • Provide leadership and management to software engineers to create a platform which enables our CX agents to surface all relevant customer data, as well as take administrative actions on behalf of Buyers and Sellers, as well as our internal business partners. • Integrate the platform with internal systems of record, as well as third party ticketing and AI systems. • Coordinate with fellow Engineering Managers and Project Managers to manage inter-team dependencies and ensure the on-time delivery of software. • Partner with Cloud Platform & Site Reliability Engineering to ensure we have a secure, trusted, and reliable platform for our CX agents and the customers they serve. • Consolidate redundant technologies and applications to build a stable foundation for future business growth.

🎯 Exigences

• A minimum of eight years of software development experience on large-scale, high-volume, technical systems in a microservice based architecture with AWS for cloud infrastructure. • Bachelor’s degree (or equivalent work experience) in computer science, information technology or a related field • A minimum of three years of management experience • Proven success providing project management artifacts in an agile environment • Excellent oral and written communication skills with engineers and non-engineers alike • Strong ability to coach engineers, helping them improve their skills and grow their careers (including managing remote engineers)

🏖️ Avantages

• Flexible work arrangements • Professional development