Lead Product Designer

🕒 il y a 18 jours

🌽 Illinois, Wisconsin – Distant

infoinfo

⏰ Temps Plein

🟠 Senior

🎨 Designer Produit (UI/UX)

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de ECP, pas via un site d'emploi

Repérée par Remote Rocketship il y a 18 jours

Toujours ouverte sur le site de ECP. Vérifiée il y a 20 heures.

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ECP

51 - 200 employés

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

ECP est une entreprise qui propose des solutions logicielles complètes pour les communautés de résidences assistées et de soins de longue durée. Leurs offres incluent des systèmes de gestion communautaire, des dossiers électroniques d'administration de médicaments (eMAR), des dossiers de santé électroniques (EHR), des plans de soins, des logiciels de gestion de la relation client (CRM) et de facturation. Les services d'ECP sont conçus pour améliorer les flux de travail des résidences assistées, indépendantes, de la mémoire, de soutien aux handicaps intellectuels et du développement, des pharmacies, et des maisons de groupe, assurant ainsi de meilleurs soins et une efficacité opérationnelle. La société est reconnue pour son intégration sans faille avec les partenaires pharmaceutiques et offre une plateforme conviviale qui soutient les prestataires de soins, les propriétaires et exploitants, les soignants, les infirmières et autres personnels de ces communautés. ECP est digne de confiance par des milliers de communautés de vie pour seniors à travers les États-Unis et au-delà.

Description

• Set and own the design vision across the product suite, establish process and quality standards, and represent the user in roadmap conversations. • Mentor designers as the team grows. • Tie design work to adoption, customer satisfaction, sales win rates, and other business outcomes; define success measures and use results to guide future design. • Own visual direction, simplify workflows, reduce clicks, and design experiences across desktop, tablet, and mobile. • Lead AI-powered features from concept through launch, defining user interaction, review, trust, and correction of AI outputs. • Build and evolve a design system and drive engineering adoption; set it up in Claude for PM prototypes. • Join customer calls, visit communities, shadow staff, run usability tests, maintain personas, and track competitor and AI trends. • Deliver wireframes, mockups, code-based working prototypes, and development-ready specifications; resolve tradeoffs with product managers and engineering. • Present and defend design decisions with evidence. • Set accessibility standards aligned to WCAG and champion them with engineering. • Report to the VP of Product and serve as a thought partner to product and engineering leadership.

🎯 Exigences

• 7+ years of product or UX design experience, including leading design for a product area end to end, mentoring other designers and presenting confidently to leadership, and tying design decisions to measurable business outcomes. • A portfolio showing exceptional visual and interaction craft, including examples of simplifying complex workflows and designing responsive experiences across desktop, tablet and mobile. • Experience shipping AI-powered features that real users rely on, with a solid grasp of AI UX patterns (setting expectations, showing sources, handling errors, keeping humans in control). • Experience building or significantly evolving a design system and driving adoption, including setting it up in Claude so PMs can build with it. • Expert in Figma and fluent in using Claude to iterate quickly, including building working prototypes in code that give engineering something functional, not just a mockup. • Hands-on user research and usability testing. • Working knowledge of WCAG accessibility standards, with experience tracking and fixing violations. • Bachelor's degree in design, or a related field, or equivalent experience is preferred; preferred qualifications are optional.

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