Field Service Manager – Regional

🕒 il y a 10 jours

🇬🇧 Royaume-Uni – Télétravail

💵 £55 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Envipco, pas via un site d'emploi

Repérée par Remote Rocketship il y a 10 jours

Toujours ouverte sur le site de Envipco. Vérifiée il y a 2 heures.

Logo of Envipco

Envipco

201 - 500 employés

Fondée en 1983

🏭 Fabrication

Environment • Manufacturing • Technology

Envipco est un acteur majeur des technologies d’automates de consigne (RVM), fort de plus de quatre décennies d’expérience. L’entreprise est spécialisée dans les solutions de recyclage personnalisées et propose une large gamme de machines et de services adaptés aux entreprises de toutes tailles. Sa technologie de pointe est conçue pour faciliter la mise en place de systèmes de consigne (DRS) et favoriser l’économie circulaire, en assurant la collecte et le recyclage efficaces de contenants en aluminium, en verre et en plastique. Envipco œuvre pour créer un monde plus propre pour les générations futures grâce à l’innovation continue et à ses partenariats avec des acteurs majeurs du monde entier.

Description

• Install, commission, service and fault-find pilot machines • Manage regional installations, preventative maintenance and reactive repairs • Work with the Service Centre to prioritise jobs, coordinate engineers and meet service commitments • Plan resources, workloads and routes for effective regional coverage • Support engineer recruitment, onboarding and training as the team grows • Lead engineers through coaching, clear objectives and performance reviews • Monitor first-time fixes, response times, productivity and outstanding work • Maintain safe working practices, risk assessments and method statements • Control regional costs and ensure accurate service records • Resolve customer escalations and improve operational processes • Initially work hands-on across the North West, transitioning toward regional team and service delivery management

🎯 Exigences

• Experienced electro-mechanical engineer with field service and team leadership experience • Strong electro-mechanical engineering skills, including installation, maintenance and diagnostics • Experience in field service and leading or managing engineering teams • Experience coordinating service or installation activity across multiple sites • Understanding of service level agreements, workforce planning and performance targets • Sound health and safety knowledge, commercial awareness and organisational skills • Clear communication and a practical, proactive approach to problem-solving • A relevant degree or equivalent practical experience • Willingness to travel throughout the North West • Experience with vending machines, ATMs or telecommunications installation particularly relevant • Comparable electro-mechanical field service backgrounds welcome • Rollout experience, IOSH or NEBOSH qualifications and familiarity with service management systems advantageous • Eligibility to work in the UK

🏖️ Avantages

• Bonus scheme offering up to 10% of annual salary • 25 days’ annual leave plus bank holidays • Enhanced company pension contribution • Family-friendly culture • Enhanced leave policies supporting work-life balance • Opportunity to build a regional team during a significant period of UK growth

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