Senior Professional Services Consultant

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Epicor

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1972

🚘 Automobile

💼 Conseil

📦 Logistique

💰 Private Equity Round en 2016-01

Automotive • Consulting • Logistics

Epicor est un fournisseur leader de logiciels de planification des ressources d'entreprise (ERP) spécifiques à l'industrie, conçus pour aider les fabricants, les distributeurs et les détaillants à améliorer leurs opérations et à accroître leur efficacité. Les solutions de l'entreprise tirent parti de technologies avancées telles que l'intelligence artificielle et le cloud computing pour optimiser la gestion de la chaîne d'approvisionnement, les processus financiers et l'engagement client. Epicor est reconnu pour son engagement envers l'innovation et le succès de ses clients, desservant plus de 23 000 clients dans plusieurs industries à travers le monde.

Description

• Coach and mentor Professional Services Consultants to ensure consistent, high standards of service delivery • Interact with cross-functional teams • Assist the Project Manager in determining project direction, timelines, schedules, and activities • Establish working relationships across Epicor and customer organizations • Estimate various project tasks • Ensure deliverables are completed on time and on budget • Train and share knowledge with peers • Perform customer core team training • Maintain skills and certifications for new or enhanced products • Obtain certification in an area outside the core competency

🎯 Exigences

• Ability to meet utilization targets and complete project deliverables on time • Project management skills and strong technical background required • Ability to create work plans, identify resource requirements, prioritize available resources, and monitor project-task performance • Customer-centric, results-oriented, self-starter able to work independently • Strong listening, verbal, and written communication skills, including virtual presentations • Expertise in all core modules of the software • Demonstrated knowledge across industry verticals • Ability to travel up to 100% • 7+ years of applicable manufacturing, supply chain, and/or manufacturing accounting experience, and/or demonstrated success/knowledge • 5+ years of consulting experience preferred • Bachelor’s degree preferred (or equivalent experience) • Ongoing technical certifications to keep up with the industry

🏖️ Avantages

• Comprehensive health and wellness benefits • Mentorship opportunities • Continuing education • Focused career goal setting • Free LinkedIn Learning licenses • Mentoring Program • Inclusive, global workplace • Policies encouraging time off to rest, recharge, and reconnect • Support for international relocations and permanent residency processes • Training courses • Continuous support