Lead Technical Architect, SPG

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ePlus Technology Solutions

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51 - 200 employés

Fondée en 2015

La société à responsabilité limitée d'Investissement & Solutions technologiques E+ (ePlus), anciennement connue sous le nom de WIM Solutions Technologiques, a été fondée à Ho Chi Minh-Ville en 2015 par de jeunes Vietnamiens dynamiques, enthousiastes et partageant une passion commune pour le domaine des Technologies de l'Information et de la Communication en ligne.

Description

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects • Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions • Engage various manufacturers and their engineering resources for design assistance and lab access • Research, design and develop repeatable solutions for customer IT needs • Assist in building and hiring professional services team, within assigned region • Work with the Services Director to set training goals for each member of team • Manage technical development and team satisfaction of employees • Manage monthly internal training workshops for employees • Provide input to the Services Director on employee reviews • Assist the Services Director with resource management • Build and maintain manufacturer/vendor relationships • Be an escalation point for Engineers and Sr. Engineers, Consultants, Sr. Consultants and Architects • Manage Quality Assurance (QA) of all projects within region • Meet with key vendors to stay current on products and technologies • Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, CISSP, VCDX • Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services • Continuing education of relevant certifications that would benefit the Lead Technical Architect role • Be available to meet customer IT needs and serve the Customer to ePlus’ standards

🎯 Exigences

• 10+ years of hands-on experience in IT • 5+ years of experience performing a Consultant or Architect role • 4-year college degree preferred • Multiple industry-recognized Certifications. i.e.: CCIE, VCP, VCDX, CISSP • Excellent customer service skills, both in-person and over the phone • Excellent presentation, communication and documentation skills • Strong business understanding including costing, P&L and pricing strategies • Ability to think on your feet and come up with solutions quickly • Must be fully knowledgeable and able to design and plan, implement and support IT

🏖️ Avantages

• ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave)