Payments Project Manager

🕒 il y a 13 jours

🌲 North Carolina – Distant

🌲 North Carolina – Remote

💵 $70 000 - $85 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👷‍♀️ Chef de Projet

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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EverCommerce

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round en 2019-07

SaaS • B2B • eCommerce

EverCommerce est la plateforme de commerce de services de premier plan, offrant des solutions SaaS intégrées, adaptées verticalement, à plus de 500 000 entreprises de services à l'échelle mondiale. Fondée en 2016, EverCommerce propose des solutions logicielles qui aident les entreprises à promouvoir leurs services, à rationaliser leurs opérations quotidiennes et à améliorer l'engagement client. La société se spécialise dans l'accélération de l'économie des services grâce à la transformation numérique dans plusieurs secteurs, notamment les services à domicile et sur le terrain, les services de santé, ainsi que le fitness et le bien-être. La technologie d'EverCommerce vise à accélérer la croissance, améliorer les opérations et augmenter la fidélisation pour les petites et moyennes entreprises, transformant la manière dont elles interagissent avec leurs clients grâce à des applications modernes numériques et mobiles.

Description

• Maintain project tracking: own status reporting, milestone monitoring, risk and issue logs, and escalation paths; proactively surface blockers and solutions • Coordinate cross-functional project teams across Payments, Customer Success, Implementation, Sales, Product, and Support establishing clear RACI, managing stakeholder expectations, and ensuring alignment at every phase of delivery • Run structured project kick-offs in partnership with Head of Payments, working sessions, and retrospectives; document decisions, action items, and lessons learned to improve future project delivery • Support payments process improvement projects—document current-state workflows, surface gaps and inefficiencies to leadership, and project-manage the implementation of approved process changes across teams • Project-manage the build-out and launch of payments enablement deliverables—coordinate contributors, manage timelines, and ensure on-schedule delivery of playbooks and internal guidance materials developed by subject matter experts • Identify and escalate system gaps, tooling issues, and data problems impacting payments project delivery; support leadership in scoping remediation efforts once direction is set • Track and report project outcomes against defined KPIs and milestones; surface post-project findings to leadership to inform future delivery planning

🎯 Exigences

• Bachelor's degree in Business, Operations, Finance, or a related field; equivalent practical experience considered • 2-5 years of experience: fintech, or SaaS operations experience strongly preferred • Demonstrated track record of owning and delivering complex, cross-functional projects end-to-end on scope, on time, and with measurable outcomes • Foundational project management skills: workplan development, milestone tracking, and stakeholder communication; familiarity with RACI and risk tracking a plus; PMP not required • Experience with payments systems, platforms, processors, and onboarding/activation workflows • Hands-on expertise with Salesforce (or similar CRM) and ability to identify system gaps and work with admins on solutions • Proficiency with project management tooling (e.g., Asana, notion etc); ability to build and maintain workplans, dashboards, and status trackers that keep teams aligned • Excellent attention to detail and documentation skills • Strong written and verbal communication; ability to translate payments concepts into clear guidance for non-technical audiences • Analytical mindset with comfort working with data and metrics • Proven ability to build relationships and drive cross-functional results

🏖️ Avantages

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program