Provider Relations Coordinator I

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $15 - $25 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 8%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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EXL

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

🛡️ Assurance

📦 Logistique

💰 €2 000 000 Venture Round en 2015-01

Healthcare • Insurance • Logistics

Choisir un partenaire digital ne concerne pas seulement les capacités — c’est également une question de collaboration et de caractère.

Description

• Handle inbound provider calls, log details, and resolve issues with efficiency and professionalism. • Monitor and respond to internal and external emails within established service levels. • Log and return voicemails within established service levels. • Make outbound calls to assist providers with portal navigation, verify contact details, and confirm receipt of request letters. • Respond to chat inquiries from providers with clarity and accuracy. • Escalate unresolved issues to management and follow up as needed. • Communicate and report any workflow or system issues to leadership. • Consistently meet quality and productivity standards. • Uphold HIPAA and confidentiality regulations in all interactions.

🎯 Exigences

• Education: High school diploma or equivalent. • Experience: • Prior customer service or high-volume call center experience required. • Healthcare experience is a plus but not mandatory! • Skills: • Strong verbal and written communication skills. • Exceptional organizational and multitasking abilities. • Proficiency in Microsoft Office (Excel and Outlook). • Comfortable working in a high-volume, fast-paced environment with various software programs.

🏖️ Avantages

• Work From Anywhere: Enjoy the flexibility of remote work while contributing to a fast-paced, collaborative team. • Growth-Oriented Culture: EXL Health prioritizes your professional development and career advancement. • Comprehensive Training: Gain in-depth knowledge of provider relations and healthcare operations. • Mentorship Program: Benefit from guidance and coaching through our senior mentorship initiative. • Career Development: EXL Health offers unlimited growth opportunities within the company and beyond. • Innovative Environment: Collaborate with a team of sharp, entrepreneurial professionals eager to transform healthcare.