Release Engineer

Emploi pas sur LinkedIn

🕒 il y a 29 jours

🇨🇦 Canada – Télétravail

💵 $120 000 - $127 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⛑ Ingénieur DevOps & SRE

👻 Score fantôme 2%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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EXL

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

🛡️ Assurance

📦 Logistique

💰 €2 000 000 Venture Round en 2015-01

Healthcare • Insurance • Logistics

Choisir un partenaire digital ne concerne pas seulement les capacités — c’est également une question de collaboration et de caractère.

Description

• Plan, coordinate, and manage releases across data and BI teams • Maintain the release calendar and communicate timelines to stakeholders. • Track release readiness, manage dependencies, and drive go/no-go decisions. • Coordinate deployments across Dev, QA, UAT, and Production environments. • Create and maintain Release SOPs, runbooks, deployment checklists, and rollback plans. • Develop and enforce documentation standards for data releases, pipelines, and BI reports. • Author process guidelines for change management, version control, and release approvals. • Maintain up-to-date release notes and post-deployment summaries for stakeholders. • Act as the primary bridge between engineering/delivery teams and L1, L2, L3 support. • Facilitate knowledge transfer to support teams prior to each release. • Ensure support runbooks and escalation paths are updated for every release. • Track and triage post-release incidents and coordinate resolution with the appropriate support tier. • Participate in sprint planning, retrospectives, and release reviews. • Maintain release backlogs and track items through the Agile delivery cycle. • Identify and mitigate release risks; escalate blockers proactively.

🎯 Exigences

• Bachelors in computer science or any engineering field • 3–6 years of experience in release management or a delivery/coordination role. • Hands-on experience managing data or BI releases (migrations, ETL, pipelines, reports). • Proven ability to write clear SOPs, process guides, runbooks, and technical documentation. • Experience working with L1, L2, and L3 support teams in a structured ITSM environment. • Solid understanding of Agile/Scrum — ceremonies, sprint rhythms, and release trains. • Familiarity with data modernization concepts: cloud migration, data warehousing, BI platforms. • Strong communication skills — able to translate technical details for non-technical stakeholders. • Proficient in JIRA, Confluence, ServiceNow, or similar tools. • Good to Have: Insurance domain experience, Exposure to USCIS or government data programs and compliance requirements, Experience with cloud platforms: AWS, Snowflake, Knowledge of BI tools such as Tableau, Power BI, Familiarity with CI/CD pipelines and DevOps release practices, ITIL Foundation certification or equivalent, Experience in managed services or outsourced delivery models.

🏖️ Avantages

• For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits