Account Manager, Enterprise Growth Strategy

Emploi pas sur LinkedIn

🕒 il y a 4 mois

🇺🇸 États-Unis – Télétravail

💵 $140 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Extend

Site WebLinkedInTous les Emplois

201 - 500 employés

🛍️ eCommerce

🔌 API

🤝 B2B

eCommerce • API • B2B

Extend est une entreprise qui aide les commerçants à générer des revenus et à protéger leurs clients grâce à des solutions modernes de protection de produits et de livraison. Ils proposent des plans de protection allant de la défaillance de produit aux dommages accidentels, en passant par les problèmes de livraison comme le vol à la porte et les livraisons endommagées. Extend fournit une plateforme facile à intégrer aux plateformes eCommerce telles que Shopify et BigCommerce. Cela permet aux commerçants de proposer aisément des plans de protection et de gérer les réclamations, dont la plupart sont résolues en 90 secondes ou moins. L'entreprise se concentre sur l'amélioration des marges bénéficiaires et l'enrichissement de l'expérience client en proposant un dépôt de réclamation simplifié et en transformant les clients en défenseurs à long terme.

Description

• Lead ongoing partnership growth optimizations for Extend’s largest omnichannel merchants. • Develop and lead the growth and merchant relationship management strategy for each strategic relationship you manage. • Monitor and evaluate program performance, leveraging data and insights to identify areas of opportunity that deliver measurable ROI and sustainable growth. • Perform quarterly business reviews with internal and external executive leadership at Fortune 500 retailers and brands. • Drive go-to-market strategies and adoption of new product features across your book of business. • Manage promotional strategy and marketing development budgets. • Deepen strategic relationships by building multi-threaded connections within merchant organizations, from C-suite executives to ICs. • Collaborate with cross-functional leaders (Risk, Analytics, Marketing) to support merchant growth. • Author long-term business plans, thinking at a deeply strategic level about optimization and growth. • Inform product roadmaps and features by gathering customer feedback and conveying market needs.

🎯 Exigences

• Bachelor’s degree with 5-7 years experience in a dynamic startup environment and/or Big 4 management consulting experience. • A talent for breaking down complex problems and the ability to translate high-level goals into relevant and actionable plans. • In-depth understanding of value drivers in revenue share business models. • Strong executive presence with demonstrated ability to engage C-suite executives and senior stakeholders. • Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills. • Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, and scope. • Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels. • Exceptional cross-functional management skills to work with internal product, strategy and operational teams to achieve results. • Experience with eCommerce, FinTech, and analytics Reporting tools (Tableau, Snowflake, Salesforce, Shopify, etc.) is a plus.

🏖️ Avantages

• Competitive salary based on experience, with full medical and dental & vision benefits. • Stock in an early-stage startup growing quickly. • Generous, flexible paid time off policy. • 401(k) with Financial Guidance from Morgan Stanley.