Product Manager II

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $124 000 - $145 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

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Extend

Site WebLinkedInTous les Emplois

201 - 500 employés

🛡️ Assurance

📦 Logistique

🛍️ eCommerce

Insurance • Logistics • eCommerce

Extend est une entreprise qui aide les commerçants à générer des revenus et à protéger leurs clients grâce à des solutions modernes de protection de produits et de livraison. Ils proposent des plans de protection allant de la défaillance de produit aux dommages accidentels, en passant par les problèmes de livraison comme le vol à la porte et les livraisons endommagées. Extend fournit une plateforme facile à intégrer aux plateformes eCommerce telles que Shopify et BigCommerce. Cela permet aux commerçants de proposer aisément des plans de protection et de gérer les réclamations, dont la plupart sont résolues en 90 secondes ou moins. L'entreprise se concentre sur l'amélioration des marges bénéficiaires et l'enrichissement de l'expérience client en proposant un dépôt de réclamation simplifié et en transformant les clients en défenseurs à long terme.

Description

• Lead the discovery, definition, and delivery of high-impact product features that drive value for our merchants and their customers. • Collaborate with leadership to define the product roadmap, prioritizing initiatives that align with Extend’s mission to revolutionize the post-purchase experience. • Drive the end-to-end product lifecycle for specific features—from initial discovery and requirement gathering (PRDs) to launch and post-launch optimization. • Partner closely with Engineering, Design, and stakeholders to deliver persona-first, data-driven solutions while navigating technical trade-offs and business goals. • Leverage user research, product analytics and A/B testing to iterate on features and advocate for the best user outcomes. • Identify opportunities to integrate AI-assisted tools and workflows to enhance the merchant experience and automate internal processes. • Actively engage with internal Customer Success teams to gather feedback, identify pain points, and translate them into actionable product requirements. • Participate in sprint planning, backlog grooming, and retrospective meetings, providing clear direction and ensuring the team is focused on the highest-priority tasks.

🎯 Exigences

• 4+ years of professional experience in product management, with a track record of shipping successful B2B or consumer-facing software products. • Bachelor’s degree in Business, CS, Engineering, or a related field—or equivalent professional experience showing a strong grasp of product fundamentals. • We need a PM who is an execution powerhouse. You should demonstrate the ability to take complex, ambiguous problems and break them down into clear, executable steps for engineering and design teams. • Strong proficiency in using data to tell a story. You are comfortable writing SQL or using analytics platforms to track KPIs and measure the success of your features. • A clear and persuasive communicator who can explain the "why" behind product decisions and manage expectations across diverse stakeholder groups. • A solid understanding of API integrations, cloud architecture, and modern software development lifecycles to ensure feasible and scalable product handoffs. • Thrives in a high-growth, fast-paced environment. You are a self-starter who is comfortable wearing multiple hats and taking extreme ownership of your domain.

🏖️ Avantages

• Competitive salary based on experience, with full medical and dental & vision benefits. • Stock in an early-stage startup growing quickly. • Generous, flexible paid time off policy. • 401(k) with Financial Guidance from Morgan Stanley.