FQHC Operations Director

🕒 il y a 28 jours

🗽 New York – Distant

🗽 New York – Remote

💵 $150 000 - $200 000 / an

⏰ Temps Plein

🔴 Expert

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Facktor

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2001

💼 Conseil

🏥 Santé

⚕️ Assurance santé

Consulting • Healthcare • Healthcare Insurance

Facktor est un cabinet de conseil en santé spécialisé dans l'amélioration des opérations et des solutions financières des centres de santé communautaires, des hôpitaux et des régimes de santé. Facktor offre une gamme complète de services, y compris la conformité, la stratégie et la croissance, le personnel intérimaire, et l'optimisation clinique. L'entreprise ne se contente pas de fournir des rapports de conseil, mais travaille en étroite collaboration avec ses clients pour obtenir des résultats mesurables et améliorer leur résilience et leur robustesse financière. Leur approche est hautement valorisée par diverses institutions de santé, conduisant à des améliorations substantielles dans la prestation et l'intégration des soins de santé.

Description

• Lead interim COO engagements, serving as the acting COO for client organizations. • Provide hands-on operational leadership, partner with executive teams and stakeholders, and drive execution on organizational priorities to ensure continuity, stability, and progress. • Provide strategic leadership and direction to client organizations on operational strategy, best practice, and methodology. • Ability to develop and implement policies, procedures, and protocols to optimize efficiency, productivity, and patient satisfaction. • Experience with core FQHC operational and administrative functions including: front office & registration, back-office and nursing, referrals, health information technology, and information systems & outpatient software systems. • Preferred candidates will have experience with Epic, athenaOne, eClinicalWorks, and/or NextGen. • Experience working with C-suite & other senior healthcare leaders to achieve strategic goals. • Lead and mentor a multidisciplinary team of managers and supervisors, fostering a culture of accountability, collaboration, and continuous improvement. • Monitor key performance indicators (KPIs) and performance metrics to evaluate operational performance and identify areas for improvement. • Ensure compliance with all regulatory requirements, accreditation standards, and industry best practices. • Drive initiatives to enhance quality of care, patient safety, and clinical outcomes through process improvement and evidence-based practices. • Foster strong partnerships with internal and external stakeholders, including healthcare providers, community organizations, and government agencies. • Stay abreast of industry trends, technological advancements, and regulatory changes to inform strategic decision-making and drive innovation. • Perform other duties as assigned.

🎯 Exigences

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field required • Minimum of 10 years of progressive leadership experience in healthcare management, preferably within an FQHC or similar healthcare setting • Strong understanding of healthcare operations, finance, regulatory compliance, and quality improvement methodologies • Demonstrated ability to develop and implement strategic operational initiatives, and performance improvement projects • Excellent interpersonal, communication, and team-building skills with the ability to influence and collaborate effectively across all levels of the organization • Proven track record of driving results, managing change, and fostering a culture of innovation and continuous improvement • Knowledge of electronic health records (EHR) systems, healthcare informatics, and data analytics preferred • Proven problem-solving skills, independent decision-making, and ability to navigate ambiguity • Proactive – does not wait for things to happen – makes them happen • Superior written, verbal, and interpersonal communications skills • Excellent organizational and time-management skills • Ability to build trusted relationships with clients and colleagues • Mission Driven- motivated by working with non-profits who deliver high quality care

🏖️ Avantages

• 10 Paid Holidays and generous PTO accrual • Friday afternoons off between Independence Day and Labor Day • Facktor unofficially closes between Christmas Day and New Year’s Day • 100% of medical, dental, and vision insurance premiums covered for full-time employees • $500 annual reimbursement per calendar year • Facktor contributes 3% of your annual earnings each year, regardless of employee contribution • End of Year Bonus • Performance Based GEM (Go the Extra Mile) Bonus • After 5 years of full-time employment, employees are eligible for a 4-week paid sabbatical • $30 per month for personal cell phone use • Director level and above, $2,400 annually