Enterprise Client Success Manager

Emploi pas sur LinkedIn

il y a 14 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🦅 Parrain de Visa H1B

🗣️🇺🇸🇬🇧 Anglais requis

Postuler
Logo of FINTRX

FINTRX

SaaS • B2B • Fintech

FINTRX est une plateforme SaaS B2B propulsée par l'IA qui offre une intelligence et des ensembles de données privés sur la richesse actuels et complets concernant les conseillers en investissement (RIAs), les bureaux familiaux, les courtiers-négociants, les dotations et les fondations. Les entreprises financières—gestionnaires d'actifs, gestionnaires de fonds alternatifs, recruteurs, fintechs et fournisseurs de services—utilisent FINTRX pour identifier des prospects, accélérer la levée de capitaux, recruter des conseillers, et intégrer des données vérifiées via des intégrations CRM, des API, des flux de données et des outils d'enrichissement pour stimuler la distribution et le développement des affaires.

51 - 200 employés

Fondée en 2014

☁️ SaaS

🤝 B2B

💳 Fintech

💰 Series A en 2021-11

Description

• Facilitate new client implementation, thoroughly understanding each account’s pain points & use-case with a custom approach to see to their success • Provide proactive and consultative client support throughout the duration of the client engagement • Identify & add-on upsells to some of FINTRX’s largest clients • Drive revenue growth for the company • Work with a strong sense of urgency to meet and exceed daily/monthly KPIs and document interactions with clients • Providing additional resources for our client base: including our Knowledge Center, webinars, tutorial videos and other mediums. • Maintain up to date and accurate CRM activity

🎯 Exigences

• Bachelor's degree in Business, Communications, Finance and/or Economics • 4+ years of experience as a customer success manager within a SaaS, Fintech or Financial services company required • Experience within the financial industry strongly preferred • Scrappy, resourceful and a creative problem solver when discovering the business needs of the customer and understanding how FINTRX plugs into the bigger picture • Proficiency in excel, Gsuite, and other related software • Very high attention to detail • Proven Leadership Experience -- a leader, a builder, a visionary • Excellent written and verb and communication skills • Candidate must be able to work EST business hours.

🏖️ Avantages

• Competitive annual salary + bonus • Unlimited Paid Time Off • 401k retirement savings plan • Health, dental & vision insurance • Remote work environment*

Postuler

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