Project Manager

🕒 il y a 14 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👷‍♀️ Chef de Projet

👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Five Sigma - Claims Management Solution

Five Sigma - Claims Management Solution

51 - 200 employés

🤖 Intelligence artificielle

🛡️ Assurance

☁️ SaaS

💰 €16 000 000 Series A en 2021-09

Artificial Intelligence • Insurance • SaaS

Five Sigma est une plateforme de gestion des sinistres complète qui utilise la technologie SaaS basée sur le cloud pour offrir une visibilité à 360 degrés des sinistres, des informations poussées par l'IA et l'automatisation de la prise de décision. La plateforme est conçue pour améliorer la productivité et réduire les coûts des assureurs, agents gestionnaires, administrateurs tiers et entités auto-assurées dans divers secteurs d'activité, y compris les biens et accidents, l'automobile, les propriétaires d'habitations, et plus encore. Avec des fonctionnalités telles que les communications omnicanales, les communications intégrées et les résumés d'IA, l'automatisation des flux de travail et les intégrations API, Five Sigma propose des solutions de traitement des sinistres à l'épreuve du temps, transformant les départements de sinistres de centres de coûts à centres de profits. La plateforme vise à améliorer la satisfaction client, l'efficacité opérationnelle et la performance globale grâce à un déploiement immédiat et des mises à jour continues du produit.

Description

• Launch new customers on Five Sigma’s SaaS platform and onboard existing customers • Build initial application configurations and review platform settings and functionality • Manage projects throughout their lifecycle, ensuring scope, time, and budget requirements are met • Conduct planning and manage execution of large-scale, high-risk, or strategic projects through successful go-live • Host kick-off calls to coordinate, plan, and measure client implementations • Manage stakeholder relationships, progress, issues, requirements, and deliverables • Analyze risks, establish contingency plans, and identify triggers and mitigating responsibilities • Learn clients’ organizations, processes, teams, and desired outcomes • Understand and document operational and technical requirements with client teams • Ensure project completion and transition clients to Customer Support & Success • Create end-user training and establish go-live and post-production support channels • Plan and manage project resource allocation • Manage multiple projects and clients simultaneously • Provide technical, business consulting, and product expertise • Enable and configure product features within contractual constraints or identify change requests • Identify use cases, roles, and business requirements for each implementation • Occasionally assist during pre-sale engagements • Travel to meet clients and engage with their external and internal teams

🎯 Exigences

• More than 5 years of project management experience in Insurtech large-scale strategic projects — must • Knowledge of project management processes, including planning, resource allocation, risk, time, financial, and quality management, monitoring and reporting, documentation, and record keeping • Strong leadership, organizational, interpersonal, client-facing, written, and verbal communication skills • Ability to work with people from different disciplines and varying levels of technical experience • Ability to communicate clearly, concisely, and tactfully with senior executives, clients, peers, and team members • Proven ability to manage multiple projects simultaneously with multiple constituents • Strong attention to detail and multitasking skills • Experience writing functional business and technical requirements • Experience delivering client-focused solutions within project scope and statement of work • Strong technical background and technical understanding • Demonstrated experience leading cross-functional teams within a formalized methodology • PMP certification and/or other industry and project management certifications are an additional benefit

🏖️ Avantages

• PMP certification and/or other industry and project management certifications are an additional benefit • Remote work

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