Senior Software Engineer – Automation

🕒 il y a 26 jours

🗽 New York – Distant

🗽 New York – Remote

⏰ Temps Plein

🟠 Senior

🧑‍💻 Développeur Full-Stack

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Fixify

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2023

🤖 Intelligence artificielle

☁️ SaaS

🏢 Entreprise

Artificial Intelligence • SaaS • Enterprise

Fixify est une plateforme d'assistance informatique assistée par l'IA qui combine technologie de pointe et support humain personnalisé pour améliorer la gestion des services informatiques. Elle rationalise la catégorisation des tickets, fournit des métriques de performance en temps réel et offre des tableaux de bord perspicaces, permettant aux équipes d'optimiser leur efficacité et de se concentrer sur les tâches stratégiques. Avec des fonctionnalités telles que l'analyse des sentiments et la personnalisation des flux de travail, Fixify garantit une approche réactive et sur mesure des solutions de service d'assistance IT.

Description

• As a Senior Software Engineer on our Automation team, you’ll work collaboratively with other engineers, data scientists, and subject matter experts to build and maintain Fixify’s automation capabilities. • You’ll get hands-on, real world experience with bleeding edge tools and techniques, unlocking novel new solutions to historically difficult problems. • Working hand-in-hand with data scientists, you will contribute to our AI architecture, helping us harness LLMs while ensuring our solutions are safe, reliable, and scalable. • As a member of our product organization, you’ll be encouraged to be creative, and bring your own unique perspective and experiences to bear. • Most importantly, you’ll be connected directly to our customers, and the problems we aim to solve for them, allowing you to ship solutions that make a real difference.

🎯 Exigences

• A track record of building and maintaining services in Python and Typescript. • Hands-on experience building with AI frameworks (Pydantic AI, Langchain). • At least 5 years of experience building scalable and observable SaaS solutions with one of the big three cloud platforms (AWS, GCP, Azure). • A practice of “kind engineering” that produces well documented, modular code that’s a delight for the next engineer that works on it. • A keen eye for detail – especially when reviewing pull requests. • A genuine interest in understanding user needs and translating them into technical solutions. • The ability to work cross-functionally and lift the team with your positive energy. • A curious nature and a drive to keep improving.

🏖️ Avantages

• Point you at interesting problems and equip you with the latest and greatest tools to solve them. • Provide you with work that influences organizations globally and makes a tangible difference in how people connect and collaborate. • Welcome you into a team that values every voice and learns from every challenge. • Share the “why” behind every decision so you learn from our collective journey. • Connect you with users for direct visibility into how people use the integrations and how your changes impact their day-to-day lives.