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Assistant Store Manager

🕒 il y a 26 jours

🇬🇧 Royaume-Uni – Télétravail

💵 £28 500 - £31 500 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

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👻 Score fantôme 3%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Frasers Group

Frasers Group

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1982

💼 Conseil

📦 Logistique

📣 Marketing

💰 Post-IPO Equity en 2020-02

Consulting • Logistics • Marketing

Frasers Group est une entreprise de vente au détail qui gère un portefeuille diversifié de marques dans les secteurs du sport, de la mode et du lifestyle. Axée sur la fourniture d'une expérience client exceptionnelle, Frasers Group met l'accent sur la responsabilité d'entreprise et interagit avec sa communauté à travers diverses initiatives. L'entreprise est dédiée à la transparence avec ses actionnaires et offre des informations financières détaillées pour garantir des décisions d'investissement éclairées.

Description

• Support the Store Manager in the day-to-day management of the store • Help establish the new Bath store and team, driving business growth and profitability • Drive customer service levels, team development and retention, communication, and retail standards • Deputise for the Store Manager in their absence • Communicate financial targets and performance to the team • Support sales staff in achieving individual targets and improve performance through business development and relationship building • Complete weekly trade reports with anecdotal information and missed sales or potential opportunities • Monitor tailoring-related costs and take action when costs escalate • Manage sales floor team performance, service, communication, brand awareness, product knowledge, and visual merchandising • Participate in weekly performance meetings, set objectives, and implement training schedules • Support recruitment, induction, training, discipline, and appraisals • Maintain communication with HR and manage staff performance issues with management support • Conduct daily floor walks for visual excellence and health and safety compliance • Ensure appropriate stock levels, replenishment, cycle counts, and security procedures • Manage team deployment, breaks, peak and quiet periods, shop floor standards, and store recovery • Ensure commercially led shop floor layout and exceptional presentation • Ensure the store opens on time and is securely locked and alarmed • Support in-store events • Lead by example in customer service and resolve enquiries and issues promptly and professionally within 24 hours • Review customer service standards, solve problems, and address customer queries and complications • Develop the Bath business through an entrepreneurial approach and networking

🎯 Exigences

• Minimum of 5 years’ experience in luxury retail, ideally menswear, at Department Manager/Assistant Manager level or as Store Manager of a smaller store • Clear, concise, polite communication • Passion for tailoring and desire to increase tailoring knowledge • Proficient in English, verbal and written • Ability to work under pressure and manage multiple scenarios • Immaculately presented • Punctual, flexible, and able to adapt to business needs at short notice

🏖️ Avantages

• 28 days holiday a year, inclusive of bank holidays • 20% Staff Discount across all Frasers group Stores • Clothing allowance • Commercial Bonuses • Generous product discount on all Gieves & Hawkes products • Long Service awards • Discounted Gym membership • Remote work option

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