Lead, Solution Engineer, Dutch Speaking

🕒 il y a 10 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟠 Senior

💻 Ingénieur Solutions

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

infoinfo

👻 Score fantôme 11%

infoinfo

🗣️🇳🇱 Néerlandais requis

🗣️🇺🇸🇬🇧 Anglais requis

Cloud

ITSM

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Freshworks

5001 - 10000 employés

Fondée en 2010

💼 Conseil

📣 Marketing

📦 Logistique

💰 €85 000 000 Secondary Market en 2020-01

Consulting • Marketing • Logistics

Freshworks est une entreprise qui fournit des logiciels puissants et faciles à utiliser pour le service client, la gestion des services informatiques, l'automatisation des ventes et l'automatisation du marketing. Elle propose une gamme de produits, notamment Freshdesk, Freshservice, Freshsales, Freshchat et Freshmarketer, tous enrichis par l'intelligence artificielle pour améliorer la productivité et l'efficacité. Avec des solutions conçues pour améliorer l'engagement client et soutenir les opérations informatiques, Freshworks sert plus de 68 000 entreprises dans le monde entier. Leurs plateformes alimentées par IA, comme le Freddy AI Agent, visent à offrir un service rapide et toujours disponible, rendant le travail plus facile et plus efficace pour les équipes dans divers secteurs.

Description

• Work with regional sales teams to convert prospects to customers • Prepare and deliver bespoke technical product demonstrations at client meetings, webinars, and customer events • Deliver product messaging through whiteboard and slide presentations • Manage proofs of concept and RFP response documents • Respond to functional and technical customer questions and requirements • Perform complex workflow analysis and examine interactions between Freshworks and customer infrastructure • Collect, assess, and convey customer requirements to central product management • Advocate for the Freshworks brand and promote product solutions and services to prospects, customers, and partners • Collaborate with sales, product management, and client services to execute sales strategy • Train sales teams on Freshworks products, technical aspects, and new features

🎯 Exigences

• Native-level written and oral communication skills in Dutch • Any additional European languages are an advantage • 5+ years of relevant experience in technical solution engineering • Experience in ITIL/ITSM, SaaS, or software product environments • Experience with cloud-based infrastructure • Excellent senior customer stakeholder and internal communication skills • Experience with complex sales cycles in Mid-Market and Enterprise segments • Excellent communication and listening skills • High-level presentation and demonstration skills • Customer- and solution-oriented personality • Highly driven, execution-focused, and urgent mindset • Enjoys working in a high-energy team environment

🏖️ Avantages

• Remote work option • Equal opportunity workplace • Inclusive and diverse work environment

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